Delmia Support Engineer

RGBSI; Bengaluru; Híbrido; INR 700.000 - 1.200.000; Jornada completa

Descripción de la vacante

RGBSI is seeking a Delmia/Enovia PLM Engineer to support the 3DEXPERIENCE stack from Bangalore. The role emphasizes license management, L1-L3 user support, and SLA-driven issue resolution for DELMIA, CATIA, and related infrastructure.

You will develop EKL scripts, VBA macros, and automation in C#; manage multi-site servers and user access; coordinate with DS Support/R&D for SRs/CRITSITs and create knowledge-transfer materials.

Formación

• Bachelor's degree in engineering required.
• 3+ years of experience in 3DEXPERIENCE platform support, especially with DELMIA and CATIA.
• Strong knowledge of PLM concepts and digital manufacturing.

Responsabilidades

• Manage and maintain licensing for the tool and plan for maintenance.
• Provide L1/L2/L3 support for DELMIA, CATIA, and 3DEXPERIENCE apps with SLA-based resolution.
• Develop and maintain EKL scripts, VBA macros, C#, and automation scripts (PowerShell, Batch).
• Administer multi-site FCS/DSLS/3DIndex/3DPassport/FTS servers and user accounts; collaborate with DS Support/R&D and User teams.

Conocimientos

3DEXPERIENCE support

DELMIA

CATIA

PLM concepts

Automation scripting

Educación

Bachelor's Engineering degree

Herramientas

Jira

Bitbucket

Confluence

SourceTree

Descripción del empleo

Hiring!!!

Role-Delmia/Enovia PLM Engineer

Location-Bangalore

Key Responsibilities:-

Manage and maintain licensing of the tool. Review periodically and plan for maintenance of tool as required.

Support US users in PST timezone-8PM to 5AM.

Provide L1/L2/L3 support for 3DEXPERIENCE native applications including DELMIA, CATIA, and associated infrastructure components. Troubleshoot and resolve user issues logged in ServiceNow within defined SLA metrics (P1/P2/P3/P4). Support change management,and BOM management processes. Develop and maintain EKL scripts, VBA macros, CAA customizations, and automation scripts (PowerShell, Batch, C#). ManageMulti site FCS, DSLS, 3DIndex, 3DPassport, and FTS (Master/Slave Configuration) servers for optimal performance and uptime. Administer user accounts, license assignments, and centralized settings using Member Management. Collaborate with DS Support/R&D and User teams to raise and follow up on SRs/CRITSITs, test debug kits, and deploy pinpoint fixes. Create and maintain documentation including KT guides, training materials, and best practices.

Required Skills & Qualifications:-

• Bachelors Engineering degree
• 3+ years of experience in 3DEXPERIENCE platform support, especially with DELMIA and CATIA.
• Strong knowledge of PLM concepts, digital manufacturing, process planning and Work instruction generation.
• Proficiency in EKL, VB, C#, and scripting for automation.
• Experience with ASFALIS Elysium Converter, XPDM, and CAD data migration.
• Familiarity with tools like Jira, Bitbucket, Confluence, and SourceTree. Certifications in 3DEXPERIENCE (Solution Architect, Infrastructure Consultant, etc.) are a strong plus.