Delivery Operations Associate Manager

8129 ASOL - Bangalore 10 SEZ Company; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Accenture is seeking a Delivery Operations Associate Manager in Bengaluru with 10 to 14 years of experience. The role focuses on trade processing- asset servicing and trade finance, requiring a broad understanding of operations and governance across markets.

The incumbent will monitor events, manage client notifications, processing of elections, entitlement calculations, and ensure regulatory compliance while coordinating with custodians and internal teams.

Qualifications

• Process-oriented mindset with ability to troubleshoot issues.
• Hands-on troubleshooting across processes and systems.
• Agility for quick learning in a dynamic, client-focused environment.
• Strong problem-solving skills and proactive issue resolution.

Responsibilities

• In this role you are required to do analysis and solving of moderately complex problems.
• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.
• The person requires understanding of the strategic direction set by senior management as it relates to team goals.
• Primary upward interaction is with direct supervisor or team leads.
• Generally interacts with peers and/or management levels at a client and/or within Accenture.
• The person should require minimal guidance when determining methods and procedures on new assignments.
• Decisions often impact the team in which they reside and occasionally impact other teams.
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.
• Please note that this role may require you to work in rotational shifts.

Skills

Process orientation

Troubleshooting

Agility

Problem solving

Education

Any Graduation

Job description

Skill required: Trade Processing- Asset Servicing - Trade Finance

Designation: Delivery Operations Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Applied Technology & Operations for Markets (ATOM) is a multi-client processing on-demand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto in parts or entirely while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services.

Event Announcement & Market Monitoring

Monitor market sources (custodians, exchanges, SWIFT messages) for upcoming voluntary corporate actions. Validate event details such as terms, deadlines, eligibility, and tax implications. Ensure accurate event setup in corporate actions systems.

1. Client Notification & Response Management Notify clients of voluntary corporate actions via official communication channels. Provide clients with event details, decision deadlines, and options (e.g., cash vs. stock election).
2. Election Processing & Instructions Management Capture and validate client instructions for corporate actions. Ensure accurate processing of elections and submit them before market deadlines. Coordinate with custodians, depositaries, and counterparties for confirmation.
3. Entitlement Calculation & Allocation Calculate entitlements based on event terms and client positions. Reconcile entitlements against custodian records to ensure accuracy.
4. Risk & Exception Management Identify and elevate discrepancies in event terms or entitlements. Investigate and resolve breaks related to missing instructions, incorrect elections, or unprocessed entitlements. Work closely with risk and compliance teams to mitigate operational risks.
5. Regulatory Compliance & Tax Processing Ensure adherence to regulatory frameworks (SEC, FCA, MiFID II, CSDR). Apply correct tax treatment based on client eligibility and jurisdiction. Process withholding tax reclaims where applicable.
6. Reconciliation & Break Resolution Perform daily reconciliations of corporate action positions and entitlements. Investigate and resolve mismatches with custodians and internal books. Work with finance and settlement teams to ensure correct postings. Notify internal & external parties of all incoming corporate events. Ensure proper stock reconciliation on Ex date and Record date. Instruct at the deadline to the custodian. Request & check all Corporate actions bookings are into FO systems before Pay date. Payment/receipts of dividend for normal and SBL trades. Processing of Withholding tax. Liaise with external parties and receive/make payment in due time.

What are we looking for?

• Process-orientation
• Hands-on experience with trouble-shooting
• Agility for quick learning
• Problem-solving skills

Roles and Responsibilities:

• In this role you are required to do analysis and solving of moderately complex problems
• Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
• The person requires understanding of the strategic direction set by senior management as it relates to team goals
• Primary upward interaction is with direct supervisor or team leads
• Generally interacts with peers and/or management levels at a client and/or within Accenture
• The person should require minimal guidance when determining methods and procedures on new assignments
• Decisions often impact the team in which they reside and occasionally impact other teams
• Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
• Please note that this role may require you to work in rotational shifts

About Accenture

Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture