Delivery Leader & AI - Senior Manager

EY; Bengaluru; On-site; INR 6,000,000 - 9,000,000; Full time

Benefits offered by this job

Coaching & feedback

Career development

Flexible work style

Job summary

EY is seeking a Senior Manager in Leadership – Delivery & Presales within GDS Consulting to drive growth in technology services.

The role focuses on Microsoft Managed Workplace, Copilot Studio, and Advanced AI capabilities, coordinating with regional teams across EMEIA, APAC, and the Americas to standardize assets and governance.

Qualifications

• Bachelor's or master's degree required.
• 18+ years of experience in a professional services firm.
• Excellent communication skills with consulting experience preferred.
• Leadership experience in expanding technology services.

Responsibilities

• Oversee the expansion of Microsoft MWP services and the integration of new offerings into the service catalog.
• Lead the development of No Code agents with Copilot Studio, Custom multi-agent-based automation, and multimodal agents.
• Build capability and provide services to Fine-tune Azure OpenAI Service models to improve AI usage efficiency and efficacy.
• Collaborate with regional teams to standardize AI assets and develop governance and training programs.
• Drive the development of assets for the Legacy app modernization campaign, including creating accelerators for app migration from Pega to Power Platform.
• Explore opportunities to create agents for ESG carbon footprint and emission calculation scenarios.

Skills

Leadership

Microsoft MWP

Copilot Studio

Azure OpenAI

No Code Agents

Strategy & Governance

Education

Bachelor's or Master's degree

Tools

Copilot Studio

Azure OpenAI

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY- Leadership – Delivery & Presales- Consulting

As part of our GDS Consulting team, you will be part of NCLC team delivering to clients across regions.

The client base spans across various sectors and includes collaboration with other teams within Consulting services.

The opportunity

We’re looking for leadership resource (Senior Manager) to manage the growth and diversification of our technology service offerings, with a focus on Microsoft Managed Workplace (MWP) services and advanced AI capabilities. The need for this role arises from the rapid expansion of our Microsoft MWP services and the addition of new services such as Copilots/Agents, Legacy Modernization in Power Platform, Azure Virtual Desktops and Windows 365. Additionally, there is an increase in collaboration with regional teams in EMEIA, APAC, and the Americas to standardize Everyday AI assets and establish governance and training for an Agentic build and marketplace setup.

Your Key Responsibilities

• Oversee the expansion of Microsoft MWP services and the integration of new offerings into the service catalog.
• Lead the development of No Code agents with Copilot Studio, Custom multi-agent-based automation, and multimodal agents.
• Build capability and provide services to Fine-tune Azure OpenAI Service models to improve AI usage efficiency and efficacy.
• Collaborate with regional teams to standardize AI assets and develop governance and training programs.
• Drive the development of assets for the Legacy app modernization campaign, including creating accelerators for app migration from Pega to Power Platform.
• Explore opportunities to create agents for ESG carbon footprint and emission calculation scenarios.

Skills And Attributes For Success

• Dedicated leadership and oversight for managing the complexity of expanding technology services.
• Support innovation and strengthens GDS positioning in these Microsoft based services.
• Strengthens GDS commitment to sustainability solutions by focusing on ESG-related solutions.
• Harness market opportunities, foster innovation, and maintain a competitive edge. This role is critical for managing the growth of our practice.

To qualify for the role, you must have

• A bachelor's or master's degree
• A minimum of 18+ years of experience, preferably background in a professional services firm.
• Excellent communication skills with consulting experience preferred

Ideally, you’ll also have

• Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
• Can operate independently or with minimum supervision

What Working At EY Offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.