Deductions,Ops & Resolution Team Lead

Kenvue Inc.; Bengaluru; On-site; INR 1,400,000 - 2,300,000; Full time

Benefits offered by this job

Competitive Benefit Package

Paid Company Holidays

Learning & Development Opportunities

Employee Resource Groups

Job summary

Kenvue Inc.で「Deductions, Operations & Resolution Team Lead」の募集を行っています。日々の差引運用を統括し、チームの業務を円滑に進め、Kenvueの財務部門と他部門の連携を強化します。

英語力と財務の専門性を活かし、Kenvueが推奨するコンプライアンスとパフォーマンス基準を遵守しつつ、プロセス改善と自動化の推進にも貢献していただきます。オンサイト勤務でインド・バンガロール拠点での勤務予定です。

Qualifications

• 財務・会計分野の学士号を有すること
• 5〜7年の財務経験（紛争/差引管理および/またはARレポーティングの経験が望ましい）
• 英語の流暢さと優れたコミュニケーション能力・ステークホルダー管理スキルを有すること

Responsibilities

• コアチームへ指示・支援を提供し、必要時にはエスカレーションの窓口となる
• 主要KPIの遂行・エンタープライズ技術導入を推進し、監査要件に準拠したプロセスを維持
• 差引/紛争管理のエンドツーエンドの責任を負い、原因分析と是正措置を実施

Skills

English proficiency

Stakeholder management

Problem solving

Education

Bachelor's degree in finance, accounting, or related field

Tools

SAP

Job description

Kenvueは現在、以下求人を募集しております。

Deductions,Ops & Resolution Team Lead

私たちがしていること

私たち Kenvue は、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID® など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。

Who We Are

私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えた Kenvuer であることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちとあなた自身の未来を、共に切り開いていきましょう。

Role reports to:

Cash Applications Senior Manager

場所:

Asia Pacific, India, Karnataka, Bangalore

勤務地:

フルオンサイト

あなたがすること

Deductions, Operations & Resolution Team Lead

Job Description:

Kenvue is recruiting for a Team Lead to support its Deductions Operations & Resolution Team. As a team lead, you will coordinate and support daily operations and help drive process optimization while ensuring adherence to compliance and performance standards.

This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue.

Within Kenvue’s Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience.

Who We Are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

What You Will Do

Leadership and People Management:

• Provide direction, guidance and support to the core team, serving as a key point of escalation when needed
• Build and maintain relationships with internal and external stakeholders, ensuring service levels are met and exceeded

Drive Operational Excellence

• Help execute against key KPIs and targets
• Support enterprise technology implementation and deployment
• Ensure all processes are compliant with internal and external audit requirements
• Partner with cross-functional teams (Sales, Finance, Customer Services) and lead governance forums to address root causes and track performance
• Process Automation: Performance manage automation, identify performance issues through root cause and corrective action analysis to maintain and improve automation effectiveness. Use process, customer and performance knowledge to identify automation performance enhancements.

Deductions/Dispute Management Oversight

• End to End Deductions Ownership:
  • Ensure completion of activities and volume by the team and in line with SLA
• Analytic Led Decision Making:
  • Drive insights through deduction pattern analysis, return/credit trends, threshold based write offs, and workload prioritization to reduce leakage and improve recovery
• Root cause analysis and deduction resolution
• Reporting & Analytics, customer deduction pattern and returns analytics
• Ensure completion of monthly threshold write off

What We Are Looking For

Required Qualifications

• Bachelor’s degree in finance, accounting, or related field.
• Minimum of 5-7 years of relevant Finance experience, preferably with exposure across Disputes/Deductions Management and/or AR Reporting
• Experience working in shared services or a global business services environment.
• Fluent in English, with excellent communication and stakeholder management skills
• Ability to work individually and in a team-oriented environment.
• A can-do attitude and ability to work on multiple tasks with minimal supervision.
• Ability to work under pressure with excellent problem-solving skills.

Desired Qualifications

• Professional designations such as MBA, CPA, or CMA or working towards the designation would be an advantage but not required
• Proficiency in ERP systems (SAP or equivalent)
• Knowledge of automation tools and technology used in financial operations.

What’s In It For You

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More!
• Learning & Development Opportunities
• Employee Resource Groups

Kenvue is an Affir​mative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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