Data Infrastructure Administrator

ServiceTitan; India; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

ServiceTitan in India is seeking a Data Infrastructure Administrator to design, govern, and optimize our data platform. You will own Snowflake operations, RBAC, and performance tuning across the stack, collaborating with analytics, data science, and finance reporting teams.

You bring 3+ years of experience, strong SQL and Python skills, and a security-first mindset with experience in cloud platforms (AWS/Azure/GCP).

Qualifications

• 3+ years of experience in Data Infrastructure Administration.
• Experience administering Data Platform Technologies (Databricks, Snowflake, etc.).
• Experience with SQL and Python; cloud experience on AWS/Azure/GCP.

Responsibilities

• Admin & Govern Snowflake environment, including Users and RBAC and warehouse scaling.
• Administer other technologies including FiveTran, DataBricks, DBT, Airflow, Monte Carlo.
• Optimize performance by identifying bottleneck queries in Snowflake and other tools.
• Implement data security standards, incl. Dynamic Data Masking, Row-Level Security (RLS), and integrating SSO/SAML providers (like Okta).
• Automate operations using Python or SQL for provisioning, monitoring alerts, and maintenance tasks.
• Monitor credits and storage usage, implementing guardrails to scale infrastructure within budget.
• Optional: Manage Tableau Cloud, including site health, permissions, publications, and data source certification.

Skills

SQL

Python

Snowflake

Databricks

Airflow

dbt

Azure/AWS/GCP

Terraform

RBAC & security

Education

B.S./M.S./PhD in CS or related field

Tools

Snowflake

FiveTran

DataBricks

DBT

Airflow

Monte Carlo

Tableau Cloud

Okta SSO/SAML

Terraform

Job description

Ready to be a Titan?

Play a pivotal role as a Data Infrastructure Administrator. Enterprise Data Administration is part of the Data Services team. We build solutions for various enterprise use cases including analytics, data science, and financial reporting.

We want data to be at the core of everything that the company does. This is an exciting role for an administrator to come in the rapidly growing company. We build for perfection, use the most modern tools, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.

What you'll do

• Admin & Govern our tech stack centered on Snowflake: You will design and maintain our Snowflake environment, managing everything from Users, RBAC (Role-Based Access Control) to warehouse scaling strategies.
• Admin and Govern our other technologies including FiveTran, DataBricks, DBT, Airflow,, and Monte Carlo.
• Optimize Performance: identify bottleneck queries in Snowflake and inefficiencies in our other technologies.
• Put Security First: Expert implementation of data security standards, including Dynamic Data Masking, Row-Level Security (RLS), and integrating SSO/SAML providers (like Okta).
• Automate Operations: You will move away from manual clicks by using Python or SQL to automate user provisioning, monitoring alerts, and routine maintenance tasks.
• Control Costs: You will monitor credit consumption and storage usage, implementing "guardrails" to ensure our infrastructure scales without budget surprises.
• (Optional) Help Manage Tableau Ecosystem: Oversee our Tableau Cloud environment, ensuring site health, managing permissions, publications, and certifying data sources for business users.

What you'll bring:

• B.S., M.S. or PhD degree in Computer Science or a related field
• 3+ years of experience in Data Infrastructure Administration
  • Experience with Administering Data Platform Technologies (Databricks, Snowflake, etc.)
  • Experience with SQL and Python
  • Experience managing Data infrastructure on a public cloud (AWS, Azure, or GCP)
  • Experience (at least 2+ years) with the following are preferred
    • Azure Cloud Computing and Infrastructure
    • dbt
    • Airflow
    • Spark
    • Terraform
• A security-first mindset. Expertise in data security standards, data governance, security, and compliance

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, sexual orientation, or any other characteristic protected by applicable laws.