Data and System Specialist

CMA CGM; Thane; On-site; INR 600,000 - 1,200,000; Full time

Job summary

CMA CGM in Mumbai seeks a data analyst to strengthen reporting for the Strategy & Governance office. You will gather data, cleanse datasets, and maintain dashboards using BI tools, while supporting project managers with data models and SQL-based automation.

The ideal candidate has a minimum of 2 years in data analytics, strong Excel, SQL, and Power Query skills, and enjoys problem solving in a collaborative environment.

Qualifications

• Graduate with degree in Statistics, IT, Data Analytics, or CS and at least 2 years of relevant experience.
• Strong Excel proficiency with working knowledge of SQL, Power Query, VBA, and BI tools.
• Experience in workflow automation using Microsoft tools is advantageous.
• Excellent analytical and problem-solving skills with attention to detail.

Responsibilities

• Gather data from diverse internal and external sources and ensure completeness.
• Cleanse and transform datasets for analysis and reporting.
• Create and maintain dashboards and reports using BI platforms.
• Assist in building data models and writing SQL queries to automate workflows.
• Monitor data quality metrics and flag anomalies with stakeholders.
• Support ad-hoc analyses and data extracts on request.

Skills

Excel

SQL

Power Query

VBA

BI tools

Education

Bachelor's degree in Statistics

Bachelor's degree in IT

Bachelor's degree in Data Analytics

Bachelor's degree in Computer Science

Job description

PURPOSE

The purpose of this position is to support the Strategy & Governance office (SGO) of Customer Care tower in strengthening reporting and decision-making aspects by acting as a pivotal member responsible for data analysis and workflow automations.

KEY RESPONSIBILITIES

• Gather data from diverse internal and external sources, ensuring completeness and consistency.
• Cleanse and transform datasets to prepare them for analysis and reporting.
• Create, update, and maintain routine dashboards and standard reports using BI platforms (e.g., Nova Analytics, Qlik sense).
• Assist Project Managers in building data models, writing SQL queries automating workflows, and optimizing performance.
• Support delivery and transversal teams by providing ad-hoc analyses, data extracts, and visualizations on request.
• Monitor data quality metrics, flag anomalies, and collaborate with stakeholders to resolve discrepancies.

IDEAL PROFILE

• Graduate in Statistics, IT, Data Analytics, Computer Science or related fields, with a minimum of 2 years of relevant experience.
• Strong proficiency in Excel, with working knowledge of SQL, Power Query, VBA and BI tools.
• Experience in workflow automation using Microsoft tools; basic coding skills are an advantage.
• Strong analytical, statistical and problem-solving skills with attention to detail.
• Ability to interpret data, ensure data accuracy and translate business requirements into actionable insights.
• Good communication skills, adaptability and a collaborative approach.

Important Eligibility Criteria:

• Candidates must be currently based in Mumbai.
• Relevant experience in the shipping, logistics or freight forwarding industry is mandatory.
• Candidates without relevant industry experience will not be considered.
• Applicants must meet the experience and skill requirements mentioned in the job description.