Data Analyst

Bahwan Cybertek Group; Jaipur; In loco; INR 800.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

Bahwan Cybertek Group seeks an experienced data analyst to transform multi-department service data into leadership-ready insight. You will build monitoring dashboards, track service KPIs, and support evidence-based decisions on citizen services.

Responsibilities include data integration, KPI design, trend analysis, and reporting with a strong emphasis on data quality and governance, in alignment with DPDP 2023 and state policies. fluently communicating in Hindi and English.

Competenze

• Advanced SQL, Excel, and Python or R (pandas, NumPy, visualization libraries)
• BI tools: Power BI, Tableau, Apache Superset or Metabase
• Strong grounding in statistics, data modelling and ETL concepts
• Ability to translate data into clear narratives for non-technical leadership
• Good written and verbal communication in Hindi and English

Mansioni

• Collect, clean, validate and integrate data from departmental applications, APIs, RajDhara/State Data Centre sources, and flat files
• Design and maintain dashboards and MIS reports on service delivery timelines, pendency, grievance redressal, SLA compliance and department performance
• Define KPIs and performance indices, and run trend, root-cause, geospatial and comparative district/department analyses
• Identify bottlenecks, anomalies and service gaps, and present actionable recommendations to senior officials
• Prepare periodic briefing notes, presentations and ad-hoc analyses for review meetings
• Enforce data quality and governance standards, and document data dictionaries and metrics definitions
• Apply statistical and predictive techniques (forecasting, clustering, sentiment/text analysis on grievances) where relevant
• Ensure adherence to the DPDP Act 2023, Rajasthan data-sharing policies and information security norms

Conoscenze

Advanced SQL

Excel

Python

R

Pandas

NumPy

Visualization

Power BI

Tableau

Superset

Metabase

Statistics

ETL

Data storytelling

Hindi/English

Strumenti

SQL clients

GIS

Descrizione del lavoro

Role summary

Turn service delivery, grievance and program data from multiple departments into insight for leadership. The analyst builds monitoring dashboards, tracks service KPIs and supports evidence-based decisions on citizen services.

Experience

3-6 years in data analysis, MIS or business intelligence, with at least 1-2 years in the public sector or large-scale service delivery preferred

Key responsibilities

• Collect, clean, validate and integrate data from departmental applications, APIs, RajDhara/State Data Centre sources, and flat files
• Design and maintain dashboards and MIS reports on service delivery timelines, pendency, grievance redressal, SLA compliance and department performance
• Define KPIs and performance indices, and run trend, root-cause, geospatial and comparative district/department analyses
• Identify bottlenecks, anomalies and service gaps, and present actionable recommendations to senior officials
• Prepare periodic briefing notes, presentations and ad-hoc analyses for review meetings
• Enforce data quality and governance standards, and document data dictionaries and metrics definitions
• Apply statistical and predictive techniques (forecasting, clustering, sentiment/text analysis on grievances) where relevant
• Ensure adherence to the DPDP Act 2023, Rajasthan data-sharing policies and information security norms

Required skills

• Advanced SQL, Excel, and Python or R (pandas, NumPy, visualization libraries)
• BI tools: Power BI, Tableau, Apache Superset or Metabase
• Strong grounding in statistics, data modelling and ETL concepts
• Ability to translate data into clear narratives for non-technical leadership
• Good written and verbal communication in Hindi and English

Desirable

• Experience with GIS/geospatial tools (QGIS) and open-source analytics stacks
• Exposure to NLP for grievance categorization and to big data tools (Spark, Airflow)
• Prior work with e-Governance MIS or CM/PM-level monitoring dashboards