Data Analyst

ServiceChannel; Bengaluru; On-site; INR 900,000 - 2,000,000; Full time

Job summary

ServiceChannel is seeking a Data Analyst to focus on advanced analytics, predictive modeling, and scalable BI development to support Sales leadership with forward-looking insights. This role builds and maintains predictive, repeatable reporting frameworks across forecasting, funnel performance, and core sales KPIs, while partnering with Sales, Finance, and IT to deliver measurable improvements.

The candidate will translate complex data into clear dashboards, influence strategic decisions, and

Qualifications

• 4–8+ years experience in Data Analytics, Sales Analytics, Revenue Analytics, or similar roles.
• Strong experience with predictive modeling, forecasting logic, and statistical analysis.
• Experience building BI dashboards and scalable reporting frameworks.
• Comfortable working with imperfect data and iterating toward better models over time.
• Experience partnering cross-functionally with Sales, Finance, and IT teams.
• Strong written and verbal communication skills, with the ability to explain complex findings clearly.

Responsibilities

• Design and maintain predictive models to support revenue forecasting, pipeline movement, deal progression, and funnel conversion.
• Develop analytics that connect pipeline data, bookings, and historical trends into a unified forecasting view.
• Support scenario modeling and sensitivity analysis to evaluate risk, upside, and contingency planning.
• Help transition forecasting away from heavy manual Excel processes to structured, model-driven reporting.
• Build scalable reporting for top-of-funnel, mid-funnel, and late-stage pipeline performance.
• Define and standardize KPI logic in partnership with Sales Ops and Finance (e.g., conversion rates, velocity, win rates).
• Ensure consistent metric definitions across dashboards to support leadership confidence in data.
• Identify early warning signals in the funnel that indicate future performance risk or opportunity.
• Act as a bridge between Sales, Finance, and IT on analytics and reporting initiatives.

Skills

Data analytics

Predictive modeling

Forecasting

BI dashboards

Cross-functional collaboration

Statistical analysis

Data quality

Job description

The Data Analyst will focus on advanced analytics, predictive modeling, and scalable BI development to support Sales leadership with forward-looking insights. This role is responsible for building and maintaining predictive, repeatable reporting frameworks across forecasting, top-of-funnel performance, and core sales KPIs.

Advanced Analytics & Predictive Modeling

• Design and maintain predictive models to support revenue forecasting, pipeline movement, deal progression, and funnel conversion.
• Analyze historical sales performance to identify patterns, drivers, and leading indicators of future outcomes.
• Build models that explain why performance shifts occur (pushes, pulls, slips), not just what happened.
• Continuously refine assumptions and logic as data quality, coverage, and processes mature.

Forecasting & Revenue Intelligence

• Partner with Sales leadership, Finance, and IT to improve forecast accuracy, consistency, and scalability.
• Develop analytics that connect pipeline data, bookings, and historical trends into a unified forecasting view.
• Support scenario modeling and sensitivity analysis to evaluate risk, upside, and contingency planning.
• Help transition forecasting away from heavy manual Excel processes to structured, model-driven reporting.

Funnel & Sales KPI Reporting

• Build scalable reporting for top-of-funnel, mid-funnel, and late-stage pipeline performance.
• Define and standardize KPI logic in partnership with Sales Ops and Finance (e.g., conversion rates, velocity, win rates).
• Ensure consistent metric definitions across dashboards to support leadership confidence in data.
• Identify early warning signals in the funnel that indicate future performance risk or opportunity.

BI Development & Scalable Reporting

• Design and deliver dashboards using approved BI tools in partnership with IT.
• Translate business questions into structured data models and visualizations.
• Ensure reporting solutions are performant, maintainable, and reusable rather than one-off analyses.
• Document methodologies, assumptions, and data sources to ensure transparency and scale.

Cross-Functional Partnership

• Act as a bridge between Sales, Finance, and IT on analytics and reporting initiatives.
• Collaborate with IT on data pipelines, source system integration, and architectural decisions.
• Align with Finance on revenue definitions, forecasting assumptions, and performance measurement.
• Support Sales Operations by providing analytically sound inputs that feed operational processes (without owning those processes).

Requirements

• 4–8+ years experience in Data Analytics, Sales Analytics, Revenue Analytics, or similar roles.
• Strong experience with predictive modeling, forecasting logic, and statistical analysis.
• Experience building BI dashboards and scalable reporting frameworks.
• Comfortable working with imperfect data and iterating toward better models over time.
• Experience partnering cross-functionally with Sales, Finance, and IT teams.
• Strong written and verbal communication skills, with the ability to explain complex findings clearly.

Success in This Role Looks Like

• Forecast accuracy improves as models replace manual assumptions.
• Leaders rely on dashboards as a single source of truth for sales performance.
• Funnel health and risk are visible earlier and more consistently.
• Reporting is repeatable, scalable, and explainable—not spreadsheet-dependent.
• Analytics becomes proactive, not reactive.

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About ServiceChannel

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!

We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].

ServiceChannel empowers many of your favorite brands to take care of their brick and mortar locations. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton and Chipotle, among 500 other brands in over 70+ countries, rely on us to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by driving innovation around IOT, AI and data with our software and services. In 2021, we joined the Fortive family of leading technology companies, united by a common purpose to make the world stronger, safer and smarter. Fortive is a Fortune 500 company and has been named by Fortune as one of the world’s most admired companies. Being part of Fortive means we are supported by a strong foundation of business systems, resources and culture, which will accelerate our growth journey!

We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].