Customer Support Executive - Voice process Chennai location

TP; Chennai District; On-site; INR 223,200 - 334,800; Full time

Job summary

TP is hiring for the Domestic Banking Voice Process in Pattabiram, Chennai. Candidates will handle inbound and outbound banking calls, assist customers with their queries, and perform up-selling.

The role is open to both freshers and experienced candidates, with graduation being mandatory. Successful candidates will need to be fluent in English and one of the regional languages. The position requires willingness to work in a rotational shift environment.

Qualifications

• Must be a graduate.
• Fluent in English and any of the regional languages (Hindi, Telugu, Kannada).
• Ability to work in a 24/7 rotational shift environment.

Responsibilities

• Handle inbound and outbound banking calls.
• Assist customers with account and transaction queries.
• Perform up-selling and cross-selling.
• Ensure customer satisfaction and compliance.

Skills

Fluency in English

Fluency in Hindi

Customer satisfaction skills

Sales abilities (up-selling, cross-selling)

Education

Graduation

Job description

greetings from Teleperformance!! We Are Hiring Domestic Banking Voice Process ,Pattabiram Chennai Looking to build your career in the banking sector? your opportunity!

Job Role:

• Handle inbound & outbound banking calls
• Assist customers with account, transaction & card-related queries
• Perform up-selling & cross-selling
• Ensure high customer satisfaction & compliance

Who Can Apply?

• Freshers & Experienced candidates
• Graduation Mandatory
• Fluent in English & Hindi, or, Telugu, Kannada
• Willing to work in rotational shifts (24/7 environment)

Job Details:

• 6 Working Days | 1 Rotational Week-Offs
• Day/Night Rotational Shifts

Work Location

Pattabiram Tidel park 4th floor

Interested candidates can share their updated CV to: Anish Hr 9025306491