Customer Support Executive | Inbound Voice Process | Customer Service

Arise Solutions Inc.; Vadodara; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Good working environment

Health Insurance

Job summary

Arise Solution in Vadodara, Gujarat, India is seeking a Customer Support Executive – Inbound Voice Process to handle inbound customer calls and resolve queries, delivering exceptional service and maintaining high CSAT. You will use CRM tools to manage interactions and ensure customer satisfaction.

The role is based in Vadodara, offering a good working environment and health insurance as part of the perks.

Qualifications

• Handle inbound customer calls and resolve queries.
• Deliver excellent customer service and maintain high CSAT.
• Experience with CRM tools to manage interactions.

Responsibilities

• Handle inbound customer calls and resolve queries.
• Deliver excellent customer service and maintain high CSAT.
• Manage customer interactions using CRM tools.

Skills

Inbound calls

Customer service

CRM tools

Tools

CRM software

Job description

Customer Support Executive – Inbound Voice Process

• Handled inbound customer calls and resolved queries efficiently.
• Delivered excellent customer service and maintained high CSAT.
• Managed customer interactions using CRM tools.

Skills highlighted with ‘‘ are preferred keyskills

Perks and benefits

• Good working environment
• Health Insurance

Company Name: Arise Solution (A Recruitment & Staffing Firm)
Company Website: https://arisesolution.com
Contact Person: HR Prachi
Call & WhatsApp : [phone]
Email Us : [e-mail]