Customer support associate - non-voice chat process

Sutherland; Chennai District; On-site; INR 201,000 - 268,000; Full time

Benefits offered by this job

One-way cab service

Transport allowance

Job summary

Sutherland in Chennai (Tamil Nadu) is hiring for a Process Associate Chat Support – Customer Support. This is a work-from-office role with night/rotational shifts and weekly offs; immediate joiners encouraged. Freshers or those with up to 6 months of experience may apply.

Interview window: 08-Sep-26 to 11-Sep-26 at 11:00 AM IST. Venue: Sutherland 'A1', Ground Floor, Gateway Office Parks, Perungalathur. Please mention “Shakeer Campus” on your resume. Do not bring a laptop.

Qualifications

• 1) Immediate joiners required.
• 2) Freshers and tenured candidates with 6 months of work experience can apply.
• 3) Willingness to work night/rotational shifts with rotational weekly offs

Responsibilities

• Handle customer chat inquiries and provide support.
• Maintain clear and helpful English communication with customers.
• Collaborate with team during night shifts and follow ticket/chat protocols

Skills

English communication

Job description

Greetings from Sutherland!!!

We are hiring candidates for Process Associate Chat Support - Customer Support.

Interview Details

Date: 08-Sep-26 to 11-Sep-26

Time: 11:00 AM IST

Venue: Sutherland 'A1', Ground Floor, Gateway Office Parks, Perungalathur.

Job Criteria

1) Immediate joiners required.

2) Excellent verbal communication skills in English.

3) Freshers and tenured candidates with 6 months of work experience can apply.

4)Willingness to work night/rotational shifts with rotational weekly offs

Additional Information

Work from office

One-way cab service with transport allowance provided

Mention "Shakeer Campus" on top of your resume for reference.

Please don't bring your laptop

Candidates who have attended a Sutherland interview on or after 1st August are not eligible to attend this walk-in.

Selection Process

1) HR Interview

2) SD Panel Interview

3) Non-Voice Assessment

Disclaimer

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [e-mail].