Customer Success professionals

Basware; Chandigarh; On-site; INR 4,50,000 - 6,75,000; Full time

Job description

The Basware Customer Success team is a global organization ensuring high-quality delivery and customer experience

• Our Customer Success team works closely with our customers creating joint success plans, offering practical guidance to help customers achieve their goals, and allowing them to drive their business outcomes
• The team helps to demonstrate the return on investment and acts as a trusted advisor
• It s not simply about making the customers content with our products or services, it s about ensuring they are delighted and getting the most out of what we offer
• The Customer Success team monitors adoption and health and focuses on helping customers use our products and services effectively
• This approach is essential for retaining customers, increasing the value they get over time, and expanding their usage of our solutions
• In a nutshell our Customer Success team ensures a healthy and mutually beneficial customer relationship