Customer Service / Telesales Executive @Bhopal

Shining Stars Institution & travels; Bhopal; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A customer service firm based in Bhopal is seeking a Customer Support Executive / Telesales Executive. The role involves handling customer queries and providing information via calls, along with promoting services and ensuring customer satisfaction. Ideal candidates should have good communication skills in English and Hindi, and both freshers and experienced individuals are welcome to apply. Rotational shifts are to be expected, adding flexibility to working hours.

Qualifications

• Good communication skills in English and Hindi are necessary.
• Open to both freshers and experienced candidates.
• Must be comfortable with rotational shifts.

Responsibilities

• Handle customer queries via calls.
• Provide accurate information and resolve issues promptly.
• Manage outbound/inbound calls to promote products and convert leads.
• Clearly explain offers and maintain accurate records.
• Build and maintain good customer relationships.
• Update records to ensure customer satisfaction.

Skills

Good communication skills (English & Hindi)

Job description

Position: Customer Support Executive / Telesales Executive

Location: Bhopal

Salary: 18-24k CTC

Shifts: Rotational

Roles & Responsibilities

• Handle customer queries via calls,
• Provide correct information and resolve issues on time
• Handled outbound/inbound calls to promote products or services and convert leads into sales.
• Explained offers clearly, addressed customer queries, and maintained accurate call and sales records.
• Maintain good customer relationships
• Update records and ensure customer satisfaction

Requirements

• Good communication skills (English & Hindi)
• Freshers & experienced both can apply
• Immediate joiners preferred
• Comfortable with rotational shifts.

Interested Candidates may share their resume or connect with me on- Anuj-Contact: 9214602997

Thanks and Regards,

Anuj

HR Executive

Shining Stars ITPL