Customer Service - Sales - UCV Finance - Motor Finance - Sales - Vasai - Mundapat Residency - CSE

TATA Capital; India; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A leading financial services firm is seeking a Customer Service Executive in Vasai, Maharashtra. This role involves managing DSE interactions, generating leads, and ensuring effective customer relationship management. Candidates should possess strong communication skills and be proactive in assisting customers. The position is crucial for maintaining relationships with dealers and collaborating with internal teams for smooth loan processing, offering an exciting opportunity in a dynamic work environment.

Qualifications

• Experience in managing customer interactions.
• Ability to generate leads through various channels.
• Strong communication skills with customers and stakeholders.

Responsibilities

• Manage DSE interactions and channel partners effectively.
• Educate customers on product offerings.
• Maintain relationships with assigned dealers.
• Interact with operations and credit team for loan processing.

Skills

Customer Relationship Management

Lead Generation

Cross-selling

Communication Skills

Job description

India

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Job Description

Key Objective of the Job:

ACustomer Service executive who effectively manage DSE interactions, channel partners and the open market. CRE’s responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing.

Lead Generation

• Generate leads through interactions with DSE or through channel partners/open market.

Customer Relationship Management

• End to end customer relationship management including explaining product offerings and resolving sales queries.
• Cross-selling product offerings to customers.
• Educates customers with information to build their understanding of issues and capabilities.
• Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

• Maintaining relationship with assigned dealer.

Deal Processing

• Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

• Interact with operations and credit team in order to ensure smooth processing of loan application.

Job Info

• Job Identification 38536
• Posting Date 12/26/2025, 09:02 AM
• Locations 1ST FLOOR, ABOVE UNION BANK OF INDIA, MUNDAPAT RESIDENCY,FATHERWADI, VILLAGE GOKHWARE, VASAI MAHARSHTRA., Vasai, Maharashtra, 401208, IN