Customer Service Officer - Gold Loan

Bank Zone Staffing Solutions; Dharmapuri, Coimbatore District, Erode; On-site; INR 180,000 - 260,000; Full time

Job summary

Bank Zone Staffing Solutions in Tamil Nadu is seeking an experienced candidate for a gold loan operations role. The position involves handling end-to-end gold loan processes, ensuring timely disbursement, and maintaining accurate documentation.

You will verify documents, support valuation and pledge, ensure policy compliance, and monitor efficiency to reduce delays. Candidates should have 32 years age, 1–3 years of gold loan ops experience, and prefer 1.5+ years in the same location.

Qualifications

• Age explicitly stated: 32 yrs.
• 1–3 yrs Gold Loan Ops experience required.
• 1.5+ yrs same-location experience preferred.
• Strong loan processing and documentation skills.

Responsibilities

• Handle end-to-end gold loan operations.
• Manage loan disbursement and timely processing.
• Verify documents and ensure record accuracy.
• Support gold valuation and pledge process.
• Ensure compliance with policies and audits.
• Monitor efficiency and reduce delays.

Skills

Gold loan operations

Loan processing

Documentation

Audit compliance

Job description

• Handle end-to-end gold loan operations
• Manage loan disbursement and timely processing
• Verify documents and ensure record accuracy
• Support gold valuation and pledge process
• Ensure compliance with policies and audits
• Monitor efficiency & reduce delays

Required Candidate profile

• Age: 32 yrs
• 1–3 yrs Gold Loan Ops exp.
• 1.5+ yrs same-location exp. preferred
• Strong loan processing & documentation
• Hiring Locations: Sivanandapuram, Puliampatti, Kodumudi, Ondiputhur, Dharmapuri