Customer Service Associate |

Talent Acquaintance; Indore District; On-site; INR 300,000 - 420,000; Full time

Job summary

Talent Acquaintance is seeking a customer support professional in Indore, MP to handle inquiries and resolve issues professionally. You will provide accurate product information and build lasting relationships with customers.

Key responsibilities include collaborating with internal teams, maintaining product knowledge, and meeting performance targets. The role requires excellent communication, adaptability, and teamwork in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills required.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong problem-solving and analytical skills with attention to detail.
• Proficient with computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong teamwork and collaboration skills.

Responsibilities

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide timely and accurate information about products or services.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain high product knowledge to effectively address customer concerns.
• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Skills

Communication

Interpersonal skills

Problem-solving

Attention to detail

Teamwork

Adaptability

Job description

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally and courteously.


• Provide timely and accurate information about products or services.


• Build strong relationships with customers to ensure long-term satisfaction.


• Collaborate with internal teams to resolve complex customer complaints.


• Maintain high product knowledge to effectively address customer concerns.


• Consistently meet or exceed performance targets, including quality metrics and sales goals.

Job Requirements

• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment with multiple priorities.


• Strong problem-solving and analytical skills with attention to detail.


• Proficient in using computer systems and software applications.


• Ability to adapt to changing situations and priorities.


• Strong teamwork and collaboration skills with a positive attitude.