Customer Relationship Manager - Field Sales

Veerwal Getwork Services; Chennai District; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading service provider is seeking individuals to engage with customers for delivering and fulfilling pre-booked leads in Chennai. You will communicate benefits of financial products, maintain customer relationships, and participate in training programs. Ideal candidates have a bachelor's degree, excellent communication skills, and 0-3 years of experience in sales or service roles. Attractive salary and incentives are offered.

Benefits

Competitive salary and attractive incentive structure

Company-paid Group Medical Insurance

Comprehensive training programs

Qualifications

• 0-3 years in any service or sales industry with focus on customer-facing deliverables.
• Personal two-wheeler preferred; local travel expenses reimbursed.

Responsibilities

• Engage with customers for delivery and fulfilment of pre-booked customer leads.
• Communicate benefits of Niyo Global Forex Cards and other cross-sell products.
• Build and maintain positive relationships with customers to generate referrals.

Skills

Excellent communication in English

Interpersonal skills

Ability to engage with HNI customers

Knowledge of financial products sales

Education

Bachelor's degree in any stream

Job description

Key Responsibilities:

• Engage with customers for delivery & fulfilment of pre-booked customer leads for Bank
• KYC, onboarding & activation along with any other customer query on-site to customer.
• Effectively communicate the benefits and features of Niyo Global Forex Cards and other cross sell products like International Travel Insurance, E-Sim, Forex Cash etc.
• Build and maintain positive relationships with customers to ensure service & generate referrals for all products placements for which incentive can be earned.
• Actively participate in all trainings and stay updated on product knowledge & other know‑how for lead status mapping, escalation for issues and other process of customer service.

Required Skills and Expertise:

1. Minimum of bachelors degree in any stream.
2. Excellent communication in English (& Hindi) with local language proficiency.
3. Interpersonal skills, with the ability to engage with HNI customers effectively.
4. Ability to work independently and as part of a team in a fast-paced environment.
5. Knowledge of any financial products sales & service will be an added advantage.

Other Requirements:

1. 0-3 Years in any service or sales industry with focus on customer facing deliverables.
2. Personal Two-Wheeler preferred. Local travel expenses reimbursed as per policy.

Benefits:

• Competitive salary and attractive incentive structure based on performance (not part of Fixed CTC). Full time position on company’s payroll. In-City Field Joining.
• Company paid Group Medical Insurance, Personal Accident and Term Life Insurance.
• Comprehensive training programs to enhance sales skills and product knowledge.