Customer Relationship Executive

Digitide; Gorakhpur District; On-site; INR 180,000 - 300,000; Full time

Job summary

Digitide is seeking a Customer Relationship Executive to be the face of the company, representing Digitide Solutions Limited and its values. You will establish and maintain strong relationships with customers, ensuring needs are met and satisfaction is prioritized.

You will be the first point of contact for inquiries, providing product and service information, and resolving issues, leveraging excellent communication and interpersonal skills to build trust and foster long-lasting relationships

Qualifications

• Experience in customer service or relationship management preferred.
• Excellent written and verbal communication.
• Ability to handle inquiries and resolve issues.

Responsibilities

• Build and maintain strong customer relationships.
• Be the first point of contact for customer inquiries.
• Provide product and service information and resolve issues.

Skills

Customer relationship management

Communication skills

Interpersonal skills

Job description

Job Description

As a Customer Relationship Executive, you will be the face of our company, representing Digitide Solutions Limited and its values. Your primary role is to establish and maintain strong relationships with our customers, ensuring their needs are met and their satisfaction is prioritized. You will be the first point of contact for customers, handling inquiries, providing product and service information, and resolving any issues that may arise. Your excellent communication and interpersonal skills will be key in building trust and fostering long-lasting relationships.