Customer Relations Executive

LoansJagat; Dadri; On-site; INR 360,000 - 440,000; Full time

Job summary

LoansJagat is seeking a target-driven tele sales professional in India to convert hot leads into approved loans. You will engage with customers over calls, assess their financial needs, and propose suitable loan products, including home loans, LAP, personal loans, and other credit facilities.

The role emphasizes achieving monthly sales targets while maintaining compliance, with compensation linked to performance and a maximum CTC of ₹4 LPA.

Qualifications

• 1-4 years of experience in Tele Sales / Inside Sales in financial services.
• Experience selling loan products preferred (home loans, LAP, personal loans, etc.).
• Excellent verbal communication and convincing skills.
• Good listening, diction, and spoken English.

Responsibilities

• Work on hot and qualified leads provided by the company.
• Connect with customers over calls, understand their financial requirements, and recommend suitable loan products.
• Generate conversions through effective calling, follow-ups, objection handling, and relationship management.
• Explain loan products, eligibility, documentation, process, and applicable terms clearly to customers.
• Maintain regular follow-ups with prospective customers throughout the sales journey.
• Maintain accurate customer and lead information in the CRM.
• Achieve monthly sales and conversion targets.
• Ensure a positive customer experience while maintaining quality and compliance standards.

Skills

Verbal communication

Sales experience

Customer need assessment

CRM knowledge

Job description

Experience: Candidates with 6+ months of experience:, hike over the last drawn CTC, subject to a maximum CTC of ₹4 LPA.

About LoansJagat.com

We are a rapidly growing Fintech company building a Financial Marketplace focused on delivering innovative, customer-centric financial solutions. Our vision is to become the most innovative financial marketplace, empowering every working individual through technology-driven products that bring both convenience and peace of mind.

Key Responsibilities

• Work on hot and qualified leads provided by the company.
• Connect with customers over calls, understand their financial requirements, and recommend suitable loan products.
• Generate conversions through effective calling, follow-ups, objection handling, and relationship management.
• Explain loan products, eligibility, documentation, process, and applicable terms clearly to customers.
• Maintain regular follow-ups with prospective customers throughout the sales journey.
• Maintain accurate customer and lead information in the CRM.
• Achieve monthly sales and conversion targets.
• Ensure a positive customer experience while maintaining quality and compliance standards.

Required Skills & Experience

• 1-4 years of experience in Tele Sales / Inside Sales / Direct Sales, specifically in the financial services industry.
• Experience in selling any of the following products will be preferred: Home Loans, Loan Against Property (LAP), Personal Loans, Business Loans, Pre-approved Loans, Overdraft / Credit Products etc.
• Excellent verbal communication and convincing skills.
• Good listening & communicating skills, having command over diction and spoken english.
• Basic understanding of loan processes and financial products.

If you are confident in your communication skills, enjoy sales, and are looking for a role where your performance directly impacts your earnings, we'd love to hear from you.