Customer Executive

Varun Beverages Limited; Vellore; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading beverage company is seeking a Customer Executive in Vellore, Tamil Nadu. The role involves managing distributors and front-line sales teams to achieve sales and volume growth. The ideal candidate will develop dealer networks, implement promotional schemes, set KPIs, and provide team coaching. Strong experience in sales and distributor management is essential.

Qualifications

• Experience in sales and distributor management.
• Strong coaching and mentoring skills.
• Ability to set and track performance targets.

Responsibilities

• Manage the distributors and train the front line sales team.
• Achieve volume and sales growth in the territory.
• Develop a network of dealers and distributors.

Job description

Job description

Job Purpose

Responsible for managing the Distributors and would be handling the front line sales team. He will be directly responsible for Volume and Sales Growth in the assigned territory and will coach and train the Pre-Sales Representatives.

Primary Roles & Accountabilities

KPIs for the position of Customer Executive are

• Volume
• Market Share
• Outlet Addition in the territory
• EDGE Score
• Distributor Handling

KRAs for the position of Customer Executive are

• Develop a network of dealers and distributors in the assigned region and achieve the Sales target assigned to him/her.
• Use field data for assigned market to identify brand/pack gaps in territory
• Design and implement local Sales promotion scheme.
• Set clear volume targets and KPIs for his/her team.
• Conducting regular feedback sessions with team members and providing necessary inputs.
• Carry out coaching, mentoring and hand holding for the team members and develop upon their required skill set.
• Will be accountable for the assigned market (key accounts and outlets).
• Ensure regular updating of sales MIS and update the reporting officer on daily basis.
• Compiling and analyzing sales figure on regular basis.