Customer Engineer, Platform, Google Cloud

Google Inc.; Gurugram District; On-site; INR 3,500,000 - 6,500,000; Full time

Job summary

Google Cloud in Gurgaon, Haryana seeks a Platform Customer Engineer to own technical accounts, drive cross‑pillar cloud solutions, and lead delivery planning with a focus on customer outcomes. You will collaborate with sales, engineering, and product marketing to solve complex business challenges and showcase the value of Google Cloud across industries.

The role requires seasoned experience with cloud architecture, security concepts, and the ability to present to technical and executive

Qualifications

• Experience owning outcomes and decision making in complex projects.
• 10 years of cloud native architecture experience in a customer-facing or support role.
• Experience engaging with technical stakeholders or executive leaders.

Responsibilities

• Develop and own the technical account plan and strategy for Google Cloud.
• Lead cross‑pillar solutions and drive technical wins.
• Provide post‑sales support during delivery, pricing, and transition to implementation.
• Present solutions to technical and business leaders and foster executive engagement.
• Collaborate with Sales, Engineering, and Product Marketing to stay ahead of industry trends.

Skills

Outcome ownership

Decision making

Stakeholder influence

Education

Bachelor's degree or equivalent

Job description

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Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

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• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:

• Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
• Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience building the technical strategies to uncover new workloads with customers.
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem‑solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical‑led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use your expertise to architect cross‑pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your business acumen and presentation skills to engage with technical and business leaders, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend business expertise, market knowledge, and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted business motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.
• Architect cross‑pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
• Facilitate the post‑sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.