CSR Specialist / Social Consultant

Caterpillar Financial Services Corporation; Chhatrapati Sambhajinagar District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Caterpillar Financial Services Corporation in India seeks a senior CSR Program Manager to lead and coordinate global social initiatives aligned with corporate objectives. You will work with local stakeholders to promote community engagement, manage budgets, and ensure governance and reporting.

The role requires 10+ years in CSR with NGOs or corporates, a full-time MSW or equivalent, and the ability to influence across functions.

Qualifications

• Knowledge of CSR concepts and ability to align initiatives with business strategy.
• Experience driving large-scale CSR programs and NGO partnerships.
• Strong communication and reporting skills.

Responsibilities

• Leads, coordinates, and implements global CSR programs.
• Engages local stakeholders to amplify CSR efforts.
• Collects program data, budgets, and marketing goals for reporting to senior management.
• Assesses trends that affect the organization and advises on CSR-related brand positioning.

Skills

CSR Strategy

Stakeholder engagement

Program management

Governance compliance

Cross-functional collaboration

Presentations

Research & analytics

Sustainability

Education

MSW or equivalent in CSR

Job description

Career Area:

Business Services

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Updated: 08/23/2023

Location: Chh. Sambhajinagar, Maharashtra

Role Definition

Leads, coordinates, and implements multiple global social programs to promote Corporate Social Responsibility and organizational presence in communities consistent with organizational objectives.

Responsibilities

• Working with local stakeholders to engage and amplify the efforts of the organization.
• Obtaining relevant information for successful implementation from organizations, such as program, risk and reputational details, budget, and marketing goals.
• Evaluating programs for compatibility with public relations efforts and communicating and reporting for senior management.
• Observing social, economic, and political trends that might have an effect on the organization, and making recommendations to enhance the organization’s image based on those trends.

Degree Requirement

Preferred - Full time degree in MSW (URCD, FCW, MPSW), or equivalent education with relevant field & corporate experience of 10-15 years

Skill Descriptors

Social Responsibility: Knowledge of what social responsibility means to the organization and the ability to align socially responsibility-related initiatives with business strategy to build a sustainable business model.

Level Working Knowledge:

• Assists in conducting research related to best socially responsible practices.
• Assists in integrating socially responsible practices into organizational policies.
• Documents common obstacles and barriers for effective implementation of green/ socially responsible practices.
• Interprets and evaluates compliance status reports.
• Researches and summarizes characteristics of best green/ socially responsible practices.

Organizational Governance: Knowledge of the processes, customs, policies, and rules affecting the way the organization is administered and controlled; ability to ensure compliance with governance guidelines and policies.

Level Working Knowledge:

• Identifies and avoids actual or apparent conflicts of interest.
• Describes the roles and responsibilities of the board of directors and senior executives.
• Participates in reviewing compliance with governance policies and guidelines.
• Reviews financial information for compliance with statutory and ethical obligations.
• Provides frequent updates on operations and financial performance to upper management.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Working Knowledge:

• Accurately gauges the impact and cost of errors, omissions, and oversights.
• Utilizes specific approaches and tools for checking and cross-checking outputs.
• Processes limited amounts of detailed information with good accuracy.
• Learns from mistakes and applies lessons learned.
• Develops and uses checklists to ensure that information goes out error-free.

Effective Presentations: Knowledge of effective presentation tools and techniques; ability to present information to groups with the appropriate degree of formality.

Level Working Knowledge:

• Prepares and delivers formal presentations to small and friendly audiences.
• Anticipates and prepares for audience questions.
• Uses feedback on own presentations to improve.
• Organizes key points and supporting information for a topic as appropriate for the audience.
• Provides a suitable level of detail using appropriate terminology.

Collaborating Globally: Knowledge of effective collaboration techniques and ability to build networks with people from different countries and cultures, think and work with them to bring positive impact and flourishing business results.

Level Working Knowledge:

• Shares information, thoughts and resources with other team members or colleagues.
• Participates in brainstorming sessions to share new ideas and complete group tasks.
• Recognizes and adapts to differences in background, culture, language and work style, when working with others.
• Initiates communication with other individuals or teams to solve shared problems cooperatively.
• Builds a network of colleagues from other areas with diverse expertise and capabilities.

Program Management (M0260): Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.

Level Extensive Experience:

• Evaluates risks and vulnerabilities, and creates contingency plans.
• Advices others on preferred tools, techniques and methods for estimating program cost and time.
• Conducts regular and ad-hoc program reviews with project managers, team and clients.
• Coaches others in maintaining open communication among project managers and interested parties.
• Oversees reporting requirements, and creates monitoring and control mechanisms.
• Plans, estimates, staffs, organizes and monitors a set of projects within a program.

Stakeholder Management: Knowledge of stakeholder management techniques; ability to systematically identify stakeholders, analyze their needs and expectations, and implement various tasks to engage with them.

Level Basic Understanding:

• Identifies key business stakeholders and preferred method of communication.
• Explains the benefits of building stakeholder partnerships.
• Lists the key principles and techniques of stakeholder management.
• Complies with all relevant laws, regulations and professional standards in stakeholder relationships.

Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.

Level Working Knowledge:

• Assists in communicating shared goals with diverse groups and parties.
• Initiates collaborative meetings and discussion under guidance.
• Shares information, thoughts and resources with colleagues from other functions.
• Builds a network of cross functional teams with diverse expertise and capabilities.
• Communicates with other individuals or teams to solve share problems cooperatively.

10 plus years of CSR experience with Large NGOs or corporates.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

September 23, 2026 - October 6, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply