CS Associate Client Manager

NielsenIQ; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NIQ, the world-leading consumer intelligence company, is seeking a BI Customer Analyst to support senior team members and Client Business Partners. You will develop reports, visualizations, and insights for one or several clients, owning CPS deliverables throughout the lifecycle.

The role requires strong Excel and BI tool experience, English proficiency (C1), and the ability to work independently in a virtual, multicultural environment.

Qualifications

• Student or graduate in Marketing, Economics or related field, or technical studies conducted in English.
• 2+ years in CPG industry or equivalent experience.
• Strong numerical and analytical skills.

Responsibilities

• Assist with project execution by compiling and analyzing sales and consumer data, writing client reports, and building presentations.
• Summarize data in tables, charts, and graphs, checking for errors and inconsistencies.
• Draft reports and presentations with clear data interpretation (category overview and issue-based).
• Set up and refresh regular CPS reports with commentaries and highlights.
• Share best practice examples and apply them to own work.
• Support team during client meetings and presentations.

Skills

Analytical thinking

Communication skills

English proficiency

Team collaboration

Attention to detail

Problem-solving

Time management

Education

Bachelor's in Marketing/Economics or related field

Tools

Excel

Power BI

VBA

Job description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com

Job Description

Analytical and technical support for senior team members and Client Business Partners. A BI Customer Analyst will be in support of one or several clients, operating with an analytical focus that requires category or CPS knowledge. The analyst will bring best in class reports, visualisations and insights to our clients on an adhoc basis when required. The analyst will maintain ownership for all CPS deliverables throughout the lifecycle.

What you’ll do:

• Assist with the execution of projects by compiling, analyzing, and interpreting sales data and consumer data, writing client reports, and building presentations.
• Summarize data in tables, charts, and graphs, reviewing data for errors and inconsistencies.
• Draft reports and presentations with simple data interpretation (category overview as well as issue-based).
• Set up and refresh regular reports, including commentaries and highlights (CPS)
• Share and actively search for best practice examples, and implement the approach in their own work whenever possible
• Support other team members during client meetings and presentations

Qualifications

• Student or graduate (Bachelor/Master) of Marketing, Economics or related field, or technical/engineering studies delivered in English
• 2+ Years in CPG industry
• Strong numerical and analytical skills
• Very good knowledge of Microsoft Excel (pivot tables, vlookup, conditional functions, conditional formatting, chart building, and formatting);
• Knowledge of VBA is an asset, PowerPoint
• Analytical and problem-solving skills
• CPG Expertise
• Business Intelligence tool experience
• Proactive, flexible and self-motivated attitude
• Strong communication skills, ability to document, present and educate others
• Willingness to take ownership and see projects to completion
• Ability to anticipate the bigger picture and are holistic by nature
• Experience and desire to create process documentation
• Fluent communication in English - verbal and written (at least C1 level)
• Results-oriented personality and ability to work to tight deadlines
• Good time- and workload management skills
• Ability to work both independently and as a team player
• Experience in working in a virtual environment and in a multicultural setting
• Diligence and attention to detail

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion