CRM Dot Net Functional Specialist-Enterprise Apps

Birlasoft; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Birlasoft in Bengaluru, India, is seeking a CRM specialist to collaborate with cross-functional teams to design, develop, and implement CRM solutions. You will analyze business requirements, provide functional expertise, and ensure data integrity and security within CRM systems.

You will develop and maintain comprehensive documentation, train end-users, troubleshoot CRM issues, and support ongoing CRM operations to meet customer needs and improve business processes.

Responsibilities

• Collaborate with cross-functional teams to design, develop, and implement CRM solutions.
• Analyze business requirements and provide functional expertise to meet customer needs.
• Develop and maintain technical documentation for CRM systems.
• Provide training and support to end-users on CRM applications.
• Troubleshoot and resolve issues related to CRM systems.
• Ensure data integrity and security in CRM systems.

Job description

• Collaborate with cross-functional teams to design, develop, and implement CRM solutions.
• Analyze business requirements and provide functional expertise to meet customer needs.
• Develop and maintain technical documentation for CRM systems.
• Provide training and support to end-users on CRM applications.
• Troubleshoot and resolve issues related to CRM systems.
• Ensure data integrity and security in CRM systems.