Cornerstone Summer Internship 2026 | Hiring for Freshers | Apply Now

Freshers Recruitment; Pune District; On-site; INR 134,000 - 223,000; Full time

Job summary

Cornerstone OnDemand is offering a 12‑month internship in Pune for fresh B.Tech graduates interested in SaaS, cloud technologies, and customer support. The role focuses on delivering excellent customer experiences with enterprise‑level HR and talent management platforms.

The position requires a B.Tech/B.E in CS/IT, up to 1 year of customer-facing experience, and willingness to work in a 24x7 setup aligned with US shifts. It is a work‑office role in Pune.

Qualifications

• Bachelor’s degree in Computer Science or a related field is required
• Less than one year of experience in customer-facing application support
• Basic knowledge of SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc.
• Strong written and verbal communication
• Customer-first mindset and problem-solving approach
• Understanding of support processes and workflows
• Familiarity with SLA-driven environments

Responsibilities

• Deliver a great customer experience and maintain high CSAT
• Follow support processes to meet customer SLAs
• Communicate effectively with customers via CRM tools, phone, and email
• Provide regular updates until issues are fully resolved
• Prioritize tasks based on urgency and customer impact
• Escalate complex issues to higher-level support when needed
• Stay involved in knowledge-sharing platforms and internal resources
• Continuously learn about Cornerstone’s products and technologies
• Work closely with team members and contribute to overall team success
• Ensure data privacy and security standards are followed

Skills

SaaS

Cloud computing

FTP

SSO

SMTP

HTML

Customer handling

Education

B.Tech/B.E (Computer Science / IT)

Tools

Salesforce

Job description

Cornerstone Summer Internship 2026 | Hiring for Freshers

The OnDemand Internship program is now open for applications! The company is looking for Junior Support Specialists for a 12-month internship at its Pune office.

This opportunity is perfect for fresh B.Tech graduates who are curious about SaaS products, cloud technologies, and customer support. It offers hands‑on exposure to enterprise‑level HR and talent management platforms used by top organizations worldwide.

• Company: Cornerstone OnDemand
• Role: Junior Support Specialist (Internship – 12 months)
• Location: Pune, Maharashtra (Work from office)
• Eligibility: B.Tech/B.E (Computer Science / IT), 0–1 year experience
• Batch: 2024 / 2025 / 2026
• Salary: Not disclosed
• Experience: Internship / Freshers (0–1 year)
• Application Mode: Online
• Last Date: Apply as early as possible

Eligibility Criteria

To apply for this internship, you should:

• Have a bachelor’s degree in Computer Science or a related field
• Have less than one year of experience in customer‑facing application support
• Possess basic knowledge of SaaS, cloud computing, FTP, SSO, SMTP, HTML, etc.
• Be strong in both written and verbal communication
• Have a customer‑first mindset and enjoy helping users
• Be good at analyzing problems and finding solutions

• Understand support processes and workflows
• Have worked with CRM tools like Salesforce
• Are familiar with SLA‑driven environments

Note: The role may require working in a 24×7 setup, mostly aligned with US shifts.

Key Responsibilities

In this role, you will:

• Deliver a great customer experience and maintain high satisfaction (CSAT scores)
• Follow support processes to meet customer SLAs
• Communicate effectively with customers via CRM tools, phone, and email
• Provide regular updates until issues are fully resolved
• Prioritize tasks based on urgency and customer impact
• Escalate complex issues to higher‑level support when needed
• Stay actively involved in knowledge‑sharing platforms and internal resources
• Continuously learn about Cornerstone’s products and technologies
• Work closely with team members and contribute to overall team success
• Ensure data privacy and security standards are followed

About the Company

Cornerstone OnDemand helps organizations and individuals grow and succeed in a rapidly changing world. Its platform, Cornerstone Galaxy, is an AI‑powered workforce solution that helps businesses identify skill gaps, train employees, and improve engagement.

Today, over 7,000 organizations and 100+ million users across 180+ countries rely on Cornerstone to build future‑ready teams.

FAQs for Cornerstone Internship 2026

1. Who can apply for the Cornerstone Internship 2026?

Candidates with a B.Tech/B.E degree in Computer Science or IT from the 2024, 2025, or 2026 batches can apply. Freshers or those with up to 1 year of experience in customer support roles are eligible.

2. What is the duration of the internship?

The internship at Cornerstone OnDemand is a structured program that runs for 12 months, giving you enough time to gain practical experience.

3. Is this a work‑from‑home or office‑based role?

This is a work‑from‑office role based in Pune, Maharashtra. Candidates should be comfortable relocating or working from the office.

4. What skills are required for this internship?

Basic knowledge of SaaS, cloud computing, HTML, FTP, and good communication skills are important. A problem‑solving mindset and a customer‑focused approach will also help you succeed.

5. Are there night shifts or rotational shifts?

Yes, the role may involve working in a 24×7 support environment, mostly aligned with US shifts. Candidates should be flexible with their working hours.