Cornerstone Application Support Specialist

GIG Consultants; Delhi; On-site; INR 6,00,000 - 12,00,000; Full time

Job summary

A prominent consulting firm in Delhi is looking for a skilled Cornerstone Application Support Specialist. The role requires providing technical support for cornerstone applications and collaborating with teams to solve complex issues. Candidates should have experience with application support principles and effective communication skills. This position offers an opportunity to work in a dynamic environment, ensuring high-level client service and continuous improvement in application performance.

Qualifications

• Strong understanding of application support principles and methodologies.
• Excellent problem-solving skills and the ability to analyze complex issues.
• Effective communication and interpersonal skills.

Responsibilities

• Provide technical support and troubleshoot issues with cornerstone applications.
• Collaborate with cross-functional teams to resolve complex problems.
• Develop and maintain documentation of application support processes.

Skills

Application support principles

Problem-solving skills

Effective communication

Attention to detail

Tools

Cornerstone applications

Related technologies

Job description

We are looking for a highly skilled and experienced Cornerstone Application Support Specialist to join our team. The ideal candidate will have a strong background in application support and be able to provide top-notch service to our clients.

Roles and Responsibility

• Provide technical support and troubleshoot issues with cornerstone applications.
• Collaborate with cross-functional teams to resolve complex problems and enhance application performance.
• Develop and maintain documentation of application support processes and procedures.
• Analyze and report on application support metrics to identify areas for improvement.
• Participate in training and knowledge-sharing sessions to stay up-to-date with new technologies and best practices.
• Work closely with clients to understand their needs and provide tailored solutions.

Job Requirements

• Strong understanding of application support principles and methodologies.
• Excellent problem-solving skills and the ability to analyze complex issues.
• Effective communication and interpersonal skills, with the ability to work with diverse stakeholders.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Strong attention to detail and the ability to maintain accurate records.
• Experience with cornerstone applications and related technologies.

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