Core Services Data Operations - Lead Engineer

FICO; Bengaluru; On-site; INR 2,200,000 - 3,800,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Rewards program and recognition

Work‑life balance and social events

Job summary

FICO in Bengaluru is seeking a Data Operations Lead Engineer to drive secure, scalable data movement and system administration across Windows and Linux platforms. You will partner with analytics, software development and delivery teams on high‑visibility initiatives to deliver reliable solutions.

Ideal candidates have hands‑on experience with AI prompt engineering, scripting, cloud platforms (AWS/Azure), and REST/SOAP APIs, with the ability to manage multiple priorities under pressure.

Qualifications

• Experience configuring, managing and troubleshooting Windows and Linux systems, networks and firewalls.
• Experience writing and debugging scripts (Python, Bash, PowerShell); Java/JavaScript a plus.
• Experience engineering prompts for AI LLMs and automating tasks with AI agents.
• Experience with public clouds such as AWS and Azure.
• Experience with RESTful and SOAP APIs, JSON and XML.

Responsibilities

• Install, monitor, test, configure, migrate, maintain and troubleshoot assigned technology.
• Collaborate with analytics, software development and delivery teams on initiatives.
• Communicate with customers and vendors; gather requirements and provide solutions.
• Proactively monitor performance and utilization of servers and software.
• Develop scripts and AI prompts to automate routine tasks.

Skills

Windows and Linux admin

Networking and firewalls

Scripting (Python/Bash/PowerShell)

AI prompts engineering

Cloud platforms (AWS/Azure)

RESTful/SOAP APIs

Tools

AWS/Azure

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfil your career potential! The Opportunity FICO ensures that all data entering and leaving its network is transferred in a secure, reliable manner using market‑leading commercial off the shelf software. The Data Operations Lead Engineer role provides you with the opportunity to work with best‑in‑breed solution architecture for moving data from source to destination. You will partner with members of analytics, software development and delivery teams as part of strategically important, highly visible initiatives.

What You’ll Contribute

• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
• Works directly with internal and external customers via email, phone, instant message where appropriate, gathering requirements and providing solutions
• Works directly with vendors to resolve software configuration issues
• Proactively monitors and reports performance and utilisation of our team's servers and software
• Troubleshoots software and/or hardware issues/failures
• Actively manages problem tickets and tasks
• Assists with developing tactical strategies, processes and procedures related to systems/application administration
• Collaborates with other lines of business on new initiatives
• Writes / modifies scripts and artificial intelligence prompts used to automate routine functions

What We’re Seeking

• Experience configuring, managing and troubleshooting Windows and Linux operating systems, networks, firewalls, databases, SSH public/private key authentication and PGP public/private key encryption/decryption
• Experience configuring, managing and troubleshooting networks and firewalls
• Experience writing and debugging Windows batch and Linux bash scripts; python, java and javascript experience is a plus
• Experience engineering prompts for AI large language models; automating processing using agentic AI;, reviewing output produced by the AI LLM or agent and ensuring the AI agent’s actions meet the intended goal
• Experience with public clouds such as Amazon AWS, Microsoft Azure
• Experience with RESTful and SOAP APIs, json and xml
• Ability to manage tasks independently and work with multiple priorities, sometimes under limited time constraints
• Effective interpersonal skills and ability to maintain positive working relationship with others

Our Offer to You

An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognised for doing so.

An engaging, people‑first work environment offering work/life balance, employee resource groups and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue.

We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.

Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity.

We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Research has shown that women and candidates from under‑represented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective.

If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

FICO powers decisions that help people and businesses around the world prosper. Founded in 1956, FICO has been the trusted backbone of financial decisioning for more than seven decades. We empower businesses worldwide with applied intelligence and advanced analytics to transform complex data into fair, explainable, and actionable decisions — enabling smarter outcomes, stronger customer relationships, and sustainable growth.

FICO clients include more than half of the top 100 banks in the world, more than 600 personal and commercial line insurers in North America and Europe, 400+ retailers and general merchandisers, all of the 100 largest U.S. credit card issuers, and more. FICO is a global leader in analytics software, empowering businesses to make smarter, faster decisions through cutting‑edge data science, machine learning, and AI. Creators of the iconic FICO® Score — the standard in credit decisioning — and recognized in both the Forrester Wave™ and Gartner® Magic Quadrant™ for its decision intelligence. FICO delivers a powerful platform built on Applied Intelligence, combining advanced analytics with explainable AI to drive transparency, reduce risk, and enable hyper‑personalised customer experiences at scale. Trusted by organisations across financial services, insurance, payments, and beyond, FICO turns data into decisions that matter.