Controls Manager - Vice President

JPMorganChase; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Benefits offered by this job

Healthcare coverage

Retirement savings plan

Tuition reimbursement

Mental health support

On-site wellness centers

Job summary

JPMorganChase in Bengaluru seeks a VP Control Manager to lead WLS control governance, strengthen KRIs, reporting, and risk culture. You will manage a SME team while contributing as an independent contributor to project success.

You will define goals, build project plans, monitor progress, and establish SLAs for closure. This role requires strategic thinking and deep risk management expertise across regulatory changes.

Qualifications

• People management experience of at least 6 years.
• Bachelor's degree with 12+ years relevant Banking and Financial Services experience.
• Experience in consulting with stakeholders and resolving conflicting requirements.
• Strong stakeholder management and client service orientation.
• End-to-end risk management lifecycle knowledge including risk assessments, reporting, and dashboards.
• Good project/program management experience in an operations environment.
• Ability to operate in a dynamic, deadline-driven setting and align with global hours.

Responsibilities

• Manage a team of SME Control Program Managers, including performance management.
• Coach and develop the team while acting as hybrid individual contributor and people manager.
• Lead complex projects and guide the team to deliver on control initiatives.
• Direct and oversee execution of control projects ensuring timely closure of actions.
• Collaborate with LoB Control Managers and cross-functional groups to resolve risk issues.
• Lead Change Risk Governance and assessments for new business initiatives and regulatory changes.
• Identify gaps and weaknesses in the control environment and implement mitigations.
• Implement change management protocols and assess risk for policies and processes.
• Monitor compliance with regulations and risk exposure; report to governance forums.
• Deliver status updates and drive proactive risk culture through training.

Skills

People management

Stakeholder management

Consulting with stakeholders

Risk management lifecycle

Project/program management

Dynamic/work under tight deadlines

Global hours flexibility

Education

Bachelor's degree in Banking/Finance

Tools

Risk Management Tools

Job description

Job Description

Lead WLS control governance and change risk; manage SME team to strengthen compliance, KRIs, reporting, and risk culture. You are a strategic thinker passionate about driving solutions in Control Management. You have found the right team.

As a VP Control Manager for Wholesale Lending Services, you will spend each day defining, refining and delivering set goals for our firm. You will also build project plans based on the business cases; monitor project progress and establish SLAs for the project closure and possess a curious mind that prefers to go deep to understand details. You will have the opportunity to manage a group of senior independent contributors while working alongside them as a independent contributor to the team's success.

Job Responsibilities

• Manage a team of SME Control Program Managers, including performance management and talent development.


• Coach and develop the team while acting as a hybrid individual contributor and people manager.


• Lead complex projects and guide the team to deliver on control initiatives.


• Direct and oversee execution of control projects and programs, ensuring timely closure of action items and conditions from Change Governance and initiative processes.


• Collaborate with Line of Business (LoB) Control Managers and cross-functional groups to resolve risk and control issues.


• Lead Change Risk Governance and assessments for new business initiatives, product/service changes, and legal/regulatory changes.


• Identify gaps and weaknesses in the control environment and develop and implement risk mitigation strategies.


• Implement change management protocols and assess risk for obligations, policies, procedures, and process changes.


• Monitor compliance with regulations, policies, and procedures to manage operational and regulatory risk exposure and maintain awareness of significant risk and control issues integrated into project efforts.


• Deliver accurate status updates and risk reporting for governance forums, and drive a proactive risk culture through training and standards.

Required Qualifications, Capabilities And Skills

• People Management experience of at least 6 years.


• Bachelor's Degree with at least 12 years relevant Banking and Financial Services experience.


• Experienced in consulting with project stakeholders, including facilitating compromises and resolving conflicting requirements.


• Strong consulting and stakeholder management skills, a client service philosophy, and the ability to build and foster internal relationships.


• Experience end to end risk management life cycle including: Knowledge of Risk Management Tools; Performing risk assessments; Risk Reporting and Dashboarding.


• Good project/program management experience in operations environment.


• Ability to operate effectively in a dynamic environment with tight deadlines, and prioritize one's own work to achieve them.


• Flexibility to work global hours.

Preferred Qualifications, Capabilities And Skills

• Knowledge of investment banking products including Loans is preferred.


• Knowledge of change management & Change Risk Assessment is essential.


• Hold risk certifications such as ORM/ PRM/ APRM/ CIA/ CRISC/ CORM.


• Have experience managing large location strategy initiatives or programs.


• Have experience managing people and process elements, ideally a business project manager who understands human change elements implicit in project delivery.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.