Control Manager Associate

JPMorgan Chase & Co.; Mumbai; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

JPMorganChase & Co. is seeking a Control Manager in Mumbai to safeguard operations within Asset & Wealth Management. You will identify risks, design controls, and drive improvements across critical processes, enabling strategic initiatives while ensuring regulatory alignment.

You will collaborate with Legal, Finance, Compliance, and Risk teams to deliver robust governance, metrics, and reporting that strengthen operational resilience from day one.

Qualifications

• Hold a bachelor's degree or equivalent qualification.
• Bring 7+ years of experience in financial services, process improvement, or risk management.
• Operate proficiently in Microsoft Office (Word, Excel, PowerPoint).
• Apply strong analytical and problem-solving skills to assess risk and drive remediation.
• Demonstrate curiosity and ability to dive deep into operational details and root causes.
• Collaborate effectively with strong interpersonal skills and positive team orientation.
• Communicate clearly and influence stakeholders across functions and geographies.

Responsibilities

• Develop and monitor risk and control frameworks to strengthen operational resilience.
• Enable strategic initiatives by advising on control design and connecting risks across lines of business.
• Influence operational teams on key risk and control decisions and remediation priorities.
• Perform walkthroughs and process mapping to identify risks and design effective controls.
• Test controls and evaluate control performance to maintain an effective control environment.
• Ensure operational practices comply with standards, policies, and regulations.
• Monitor operational risk and control health continuously and elevate emerging issues.
• Manage issue and action plan workflows end-to-end, including root-cause analysis and validation.
• Define meaningful metrics and enhance reporting to evidence control effectiveness.
• Automate controls reporting where appropriate to improve efficiency and consistency.
• Partner across Legal, Finance, Compliance, Risk, and global stakeholders to drive outcomes.

Skills

Analytical skills

Problem solving

Communication

Collaboration

Stakeholder management

Attention to detail

Risk management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

• Locations Prima Bay Tower A Lower & Upper Basement (Part) Ground floor, 1st to 10th floor Near L&T Gate no 5, Saki Vihar Road, Mumbai, IN-MH, 400072, IN
• Apply Before 09/18/2026, 04:00 AM
• Job Schedule Full time

Job Description

Join Control Management and help protect JPMorganChase from operational, regulatory, and reputational risk while enabling innovation. Work in a fast-paced, collaborative team where you influence decisions, investigate issues, and strengthen controls across critical operations functions. Grow your career by solving complex problems, leveraging automation, and delivering measurable impact from day one.

As a Control Manager within Asset & Wealth Management Operations Controls, you identify and assess operational risks, design and evaluate controls, and manage issues and control deficiencies across a defined operations function. You provide risk and control expertise to enable strategic initiatives, support process mapping and walkthroughs, and ensure alignment with policies and regulatory expectations. You monitor the control environment through meaningful metrics and reporting, driving resilience and continuous improvement through partnership and disciplined execution.

Job Responsibilities

• Develop and monitor risk and control frameworks to strengthen operational resilience.
• Enable strategic initiatives by advising on control design and connecting risks across lines of business.
• Influence operational teams on key risk and control decisions and remediation priorities.
• Perform walkthroughs and process mapping to identify risks and design effective controls.
• Test controls and evaluate control performance to maintain an effective control environment.
• Ensure operational practices comply with standards, policies, and regulations.
• Monitor operational risk and control health continuously and elevate emerging issues.
• Manage issue and action plan workflows end-to-end, including root-cause analysis and validation.
• Define meaningful metrics and enhance reporting to evidence control effectiveness.
• Automate controls reporting where appropriate to improve efficiency and consistency.
• Partner across Legal, Finance, Compliance, Risk, and global stakeholders to drive outcomes.

Required Qualifications, Capabilities, and Skills

• Hold a bachelor's degree or equivalent qualification.
• Bring 7+ years of experience in financial services, process improvement, or risk management.
• Operate proficiently in Microsoft Office (Word, Excel, PowerPoint).
• Apply strong analytical and problem-solving skills to assess risk and drive remediation.
• Demonstrate curiosity and ability to dive deep into operational details and root causes.
• Collaborate effectively with strong interpersonal skills and positive team orientation.
• Communicate clearly and influence stakeholders across functions and geographies.

Preferred Qualifications, Capabilities, and Skills

• Leverage experience supporting operations functions such as Middle Office or Regulatory Reporting.
• Apply control testing, RCSA, and issue management experience to strengthen governance outcomes.
• Utilize automation or analytics tools to enhance control reporting and monitoring.
• Build dashboards and metrics that evidence control health and operational risk themes.
• Drive efficiency through strategic solutions that reduce manual touchpoints and error rates.
• Partner proactively with stakeholders to navigate complex decisions and deliver shared accountability.
• Contribute innovative approaches that future-proof the operating model and control environment.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.