Contracts Representative

Cigna Health and Life Insurance Company; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

The Cigna Group in Bengaluru, India is seeking a documentation specialist to create client documents such as policies, certificates, and riders for our assigned book of business. You will use templates and systems to ensure accuracy and timely distribution.

You will review materials for compliance with legislation and plan design, compare year-over-year documents, and respond to internal inquiries while coordinating with Account Managers.

Qualifications

• Strong writing, communication, and interpersonal skills.
• Detail oriented with high accuracy in documentation.
• Ability to work in a matrix environment.
• Basic education: high school diploma or equivalent.
• Prior contracts experience preferred.

Responsibilities

• Reviews and analyzes implementation materials to create various documents for new and existing business
• Reviews and analyzes benefits to ensure materials follow legislation and benefit plan design requirements
• Create policies, certificates, riders using systems and templates
• Comparing documents from prior to current years to highlight differences
• Researches, coordinates and responds to questions from internal partners
• Distributes policy documents to Account Manager and other internal partners as needed

Skills

Detail oriented

Strong writing

Communication skills

Interpersonal skills

Time management

Organizing

Priority setting

Problem solving

Action oriented

Customer focus

Education

High school diploma or equivalent

Some college preferred

Prior contracts experience preferred

Tools

Microsoft Office

PDF

Word

Job description

Job Description Summary

Create client documents (policies, certificates, and/or riders) for assigned book of business using tools or templates. Review materials, process new, renewal and maintenance requests to client specific documents and distribute with accuracy and timeliness.

Responsibilities

• Reviews and analyzes implementation materials to create various documents for new and existing business


• Reviews and analyzes benefits to ensure materials are following legislation and benefit plan design requirements


• Create policies, certificates, riders using systems and templates


• Comparing documents from prior to current years to be able to highlight differences


• Researches, coordinates and responds to questions from internal partners


• Distributes policy documents to Account Manager and other internal partners as needed

Competencies

• Action Oriented


• Customer Focus


• Drive for Results


• Learning on the Fly


• Organizing


• Priority Setting


• Problem Solving


• Time Management

Knowledge/Skills Required

• Ability to use Microsoft tools; Knowledge/experience with PDF and Word needed (comparing materials)


• Strong analytical and problem-solving skills


• Detail oriented


• Strong writing ability, communication and interpersonal skills.


• Good organizational skills with ability to prioritize


• Ability to work in a matrix environment


• Basic understanding of matrix partner functions and how they interact


• High school degree or equivalent required, some college preferred


• Prior contracts experience preferred

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.