Consulting Engineer - Data Center

123 Cisco Systems (India) Private Limited; Bengaluru; Presencial; INR 3.500.000 - 7.500.000; Jornada completa

Descripción de la vacante

123 Cisco Systems (India) Private Limited in Bengaluru seeks a Data Center Senior Consulting Engineer to provide expert guidance and delivery for global customers, focusing on data center technologies and Cisco Nexus platforms.

You will design, implement, and optimize networks, automate tasks, and partner with customers to prevent incidents while supporting field teams. A senior, globally-facing role demanding 10+ years of experience and a BS/BE/BTech degree.

Formación

• Bachelor’s or higher in CS/Engineering with 10+ years in field consulting or similar.
• Customer-obsessed problem solver with global delivery experience.
• Willing to work swing shifts to cover Americas (AMER).

Responsabilidades

• Design and implement Cisco technologies for the world’s largest, complex networks.
• Analyze and optimize network performance; automate repeatable tasks.
• Lead and mentor field teams; provide troubleshooting expertise across environments.
• Develop automation and tools to support infrastructure platforms.
• Provide feedback to Engineering to influence future product roadmaps.
• Deliver internal and external training and contribute to intellectual property.

Conocimientos

Verbal and written English

Customer engagement

Problem solving

Team collaboration

Educación

Bachelor's degree in CS/Engineering

Master's degree preferred

Herramientas

NDFC

Nexus Dashboard

ACI

Descripción del empleo

Meet the Team

The Customer Experience (CX) team is a group of extraordinary technical professionals dedicated to delivering a best-in-class customer experience. We tackle the toughest business challenges with network-centric solutions that accelerate customer success and loyalty. Our success is reflected in our outstanding financial results, industry recognition, and high employee satisfaction. As the face of Cisco, our CX teams are the primary drivers of digital transformation. Within CX, the Global CX Centers serve as the engine for this transformation, providing flexible, innovative, and highly technical resources to support customer engagements across all theaters. We act as a seamless delivery partner, ensuring our customers achieve their business goals through flawless execution.

Your Impact

As a Data Center Senior Consulting Engineer, you will provide expert-level technical guidance and delivery for our most high-profile global customers. You will:

• Design and implement cutting-edge Cisco technologies for the world’s largest and most complex networks.


• Analyze, monitor, and optimize network performance while automating repeatable tasks.


• Apply innovative technology to solve real-world business problems and deliver scalable, robust services.


• Develop software and tools to automate manual processes and support infrastructure platforms.


• Act as a strategic partner to our customers, proactively preventing network incidents and providing expert-level troubleshooting for unique, complex environments.


• Support global field teams and engineers, providing technical leadership and problem-resolution expertise.


• Conduct internal and external systems/product training and contribute to the development of intellectual property.


• Provide critical feedback to Engineering and Product organizations to influence future product roadmaps.


• Innovate within our service strategy to create new service capabilities and lead service delivery models.

Minimum Qualifications

Bachelor’s degree (BS/BE/BTech) or equivalent required; Master’s degree preferred, with 10+ years of experience in field consulting, technical support services, or a similar role. You are a customer-obsessed problem solver who thrives in team environments.

Technical Expertise

• You possess comprehensive knowledge of Data Center technologies (SDN, SAN, Compute) and Cisco Nexus platforms (2K/5K/7K/9K), including Nexus Standalone and ACI.

Networking Proficiency

• You have deep experience with L2/L3 protocols (vPC, Port Channels, STP, OSPF, BGP, EIGRP), VXLAN, and Nexus Dashboard.

Fabric Management

• You demonstrate advanced knowledge of ACI fabric lifecycle management (bring-up, programmability, QoS, Multicast) and ACI Multi-Pod/Multi-Site architectures.

Automation

• You are proficient in NDFC (Nexus Dashboard Fabric Controller) and enjoy applying new thinking to automate manual processes.

Communication

• You have strong verbal and written English communication skills, with the ability to influence and work effectively across internal and external organizations.

Shift Requirement

Must be willing to work in a swing shift to support customers across the Americas (AMER) region.

Preferred Qualifications

• CCIE (Data Center/Routing & Switching) or CCNP certification is highly valued.


• Experience or knowledge of virtualization, container technologies such as Kubernetes, AWS, or VMware VCP is a plus.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Company Culture

Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.