Consulting Engineer

123 Cisco Systems (India) Private Limited; Bengaluru; On-site; INR 700,000 - 1,200,000; Full time

Job summary

123 Cisco Systems (India) Private Limited is hiring a technical professional to validate technology designs and execute testing for Cisco products. This role demands strong skills in programming and Cisco technologies, focusing on customer outcomes and effective testing strategies.

The ideal candidate will possess a BSc in Computer Science, relevant software skills, and certifications. The position will be based in Bengaluru, Karnataka, India.

Qualifications

• 2-3 years of relevant work experience; advanced degree preferred.
• Knowledge of Cisco networking technologies and programmability.
• Excellent communication skills and customer consulting abilities.

Responsibilities

• Execute and automate test cases per the Detailed Test Plan.
• Proactively identify and flag issues and collaborate for resolution.
• Deliver customer collateral and documentation.

Skills

Python

Ansible

Rest APIs

Cisco routers and switches expertise

Cisco certifications (CCIE, CCNP)

Education

BSc Computer Science or equivalent

Tools

Spirent

Ixia

Job description

What You’ll Do

Validate technology design, software releases, new Cisco technology solutions for projects/accounts to accelerate customer outcomes.

Build customer simulations in test labs to resolve/validate sophisticated problems & compatibility issues.

Understand product level architecture and apply Cisco Networking Design standard methodologies in validation scenarios.

Execute test cases and write scripts based on customer test environment and requirements; raise defects, liaise with Dev engineers, and drive issue resolution.

Create traffic profiles with 3rd party test tools such as Ixia or Spirent.

Create and deliver customer collateral, portals, documentation, and knowledge transfer.

Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals.

Play the role of an individual contributor.

Decision Making/Impact: Decisions impact the quality, efficiency, and effectiveness of own team and other teams whose work activities are closely related, including multi‑functional teams; understand and communicate project scope and map it to customer business goals and objectives.

Role and Specific Responsibilities

• Execute and automate test cases as defined and agreed with the Customer/Accounts team in a Detailed Test Plan (DTP); automate test cases per requirements and implement automation ideas for delivery perfection and efficiency.
• Proactively recognize and flag problems, understand their impact, and work with others to resolve them.
• Learn new tech/products quickly and become a contributing member of a new team in a short amount of time.
• Take actions beyond job requirements to achieve goals and objectives.

Who You’ll Work With

CX is a team of extraordinary technical guides whose #1 focus is to deliver premier customer experience. We help take on the toughest business challenges with network‑centric solutions that accelerate customer and partner success and dedication.

Who You Are

• BSc Computer Science or equivalent plus 2‑3 years of relevant work experience; advanced degree strongly preferred.
• Knowledge of software programmability (Python/ansible/Rest APIs), automation, orchestration, and/or virtualization is desired.
• Demonstrable experience in installation, configuration, and troubleshooting of Cisco routers and switches.
• Expert & Professional level Cisco certifications like CCIE, CCNP highly desired.
• Excellent written and verbal communication, interpersonal, and presentation skills.
• Ability to function in ambiguous circumstances.
• Possesses customer consulting skills, including ability to establish relationships with customers, engineers, and managers level & above.
• Strong understanding, experience, and expertise on at least one technology area listed below.

Technologies (Experience)

• ENT & Service Provide: experience in product lines such as ASR1K, ASR900, CRS, ISR1K, ISR4K, ASR9K, NCS500, NCS5500, NCS5700, 8000 series routers, Cat9K, Cat8K, Cat6K series switches.
• Deep technical knowledge of BGP, OSPF, ISIS, IPv4/IPv6, MPLS, Multicast, traffic engineering, security, QoS, HSRP, VRRP, VLAN, VTP, STP, RSTP, MSTP, etc.
• Experience with wireless and security products & technologies desirable.
• Experience with Cisco SDWAN & SDA technologies preferred.
• Data centre technologies: strong Nexus 2K/5K/7K/9K platform knowledge and hands‑on experience; knowledge of overlay technologies VXLAN, BGP EVPN, OTV, LISP; good experience with Cisco ACI technologies and concepts; experience designing data centre solutions from traditional DC standalone Nexus design to VXLAN Fabric‑based SDN solutions leveraging Single‑Site Fabrics, ACI Multi‑Pod & Multisite Fabric architectures.
• Mobility technologies: expertise in mobility technology domains such as 2G, 3G, 4G LTE mobile packet core networks; experience in configuration and troubleshooting in Cisco ASR 5K‑based GGSN & SGSN; knowledge of 5G Evolved Packet Core network integration and testing desirable.
• E2E integration and testing of Container EPC components would be an added advantage.
• Sound knowledge of signalling flows and protocols such as GTP, DIAMETER, S1AP, NAS, SIGTRAN, CAMEL, BSSGP, and RANAP SP‑Cloud technologies.
• Hands‑on experience with traffic generator tools like Spirent and Ixia mandatory.
• Experience with NetConf, Yang modelling, Tail‑f/NCS/NSO; experience with micro‑services architecture.
• Ability to troubleshoot, own, and resolve issues and problems during validation; proven ability to document appropriate technical information to serve as a base for training, technical operations run books, and knowledge objects.

Leadership / Autonomy

• Receives moderate supervision, follows established procedures, receives general instructions on routine work and detailed instructions on new assignments.
• Seeks to understand changes; approaches change or newness positively and adjusts behaviour to deal effectively with change.