Confirmation - Director - Product Support & Services ISG

Morgan Stanley; Mumbai; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

Morgan Stanley in Mumbai seeks a Director in ISGPO to lead transactional support and post-execution processes within Institutional Securities Group. You will act as SME, manage risks, and drive efficiency while coordinating with Sales, Trading, Legal, and Compliance.

The role requires strong ISDA knowledge, experience with derivative settlements, and the ability to negotiate with clients to resolve language discrepancies. Join a global team and help mitigate risk across complex operations.

Qualifications

• At least 7 years’ relevant experience would generally be expected to find the skills required for this role.
• Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels.
• Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team.
• Ability to operate independently across most day-to-day responsibilities.
• Culture carrier across Operations, embracing the Firm’s core values and acting as a role model.
• Strong working knowledge of ISDA definitions is essential.
• Understanding of derivative products, settlement processes and Drafting systems (thunderhead) is preferable.
• Experience in negotiating with clients to resolve language discrepancies.
• Strong ability to maintain risk and control while balancing client service.
• Ability to re-engineering existing procedures and ability to do Root cause analysis of reoccurring problems.

Responsibilities

• Serve as a subject matter expert within functional area, working with Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes.
• Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues
• Coordinate work, train and develop other team members where required, including task allocation, and project contribution
• Timely and accurate generation of trade confirmations for FID products in accordance with internal bookings, ISDA and industry standards.
• Provide documentation support to Institutional Sales and Trading, and Bank Resource Management on ad hoc deals and projects.
• Provide SME support for the ongoing standardization and confirmation automation initiatives.
• Research and resolve confirmation discrepancies through proactive communication with internal partners (Legal, Sales, Trading, Compliance) and external counterparties.
• Adopt and maintain stringent process controls to mitigate firm and client risk.
• Ensure accuracy and completeness of internal confirmation records versus electronic platforms.
• Implement and maintain stringent process controls to mitigate firm and client risk.
• Regular follow ups with clients and using the escalation matrix wherever required_._
• Develop relationships with clients (i.e., Counterparties, Traders, Origination, Legal, Credit, IT and Controllers) to understand the priorities of stakeholders to ensure that business needs are met, protect client confidentiality and address ad-hoc requests in a timely fashion.

Skills

Leadership

ISDA definitions

Derivative products

Settlement processes

Thunderhead

Client negotiation

Risk & controls

Root cause analysis

Process re-engineering

Job description

We’re seeking someone to join our team as a Director in Institutional Securities Group Product Operations (ISGPO) partners closely with Sales & Trading and our Clients to process daily activities, develop and implement new products and services, as well as drive efficiency and reduce risk in our processes.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within the Product Support & Services which is responsible for providing transaction support and managing post execution processes.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you’ll do in the role:

• Serve as a subject matter expert within functional area, working with Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes.

• Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues

• Coordinate work, train and develop other team members where required, including task allocation, and project contribution

• Timely and accurate generation of trade confirmations for FID products in accordance with internal bookings, ISDA and industry standards.

• Provide documentation support to Institutional Sales and Trading, and Bank Resource Management on ad hoc deals and projects.

• Provide SME support for the ongoing standardization and confirmation automation initiatives.

• Research and resolve confirmation discrepancies through proactive communication with internal partners (Legal, Sales, Trading, Compliance) and external counterparties.
  Identify risk issues, escalation where appropriate and actively assist in resolving them.

• Adopt and maintain stringent process controls to mitigate firm and client risk.

• Ensure accuracy and completeness of internal confirmation records versus electronic platforms.

• Implement and maintain stringent process controls to mitigate firm and client risk.

• Regular follow ups with clients and using the escalation matrix wherever required_._

• Develop relationships with clients (i.e., Counterparties, Traders, Origination, Legal, Credit, IT and Controllers) to understand the priorities of stakeholders to ensure that business needs are met, protect client confidentiality and address ad-hoc requests in a timely fashion.

What you’ll bring to the role:

• At least 7 years’ relevant experience would generally be expected to find the skills required for this role.

• Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels.

• Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team.

• Ability to operate independently across most day-to-day responsibilities.

• Culture carrier across Operations, embracing the Firm’s core values and acting as a role model.

• Strong working knowledge of ISDA definitions is essential.

• Understanding of derivative products, settlement processes and Drafting systems (thunderhead) is preferable.

• Experience in negotiating with clients to resolve language discrepancies.

• Strong ability to maintain risk and control while balancing client service.

• Ability to re-engineering existing procedures and ability to do Root cause analysis of reoccurring problems.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.