Configuration Senior Analyst

NTT America, Inc.; Dadri; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

NTT DATA seeks a Configuration Senior Analyst in Noida, India to lead enterprise packaging programs and drive MSIX migrations across global accounts. You will define tooling standards, mentor engineers, and ensure scalable packaging solutions, while coordinating across SCCM, Intune, and PSF-based frameworks.

The role emphasizes hands‑on development, automation, and governance within a dynamic team, with potential hybrid/onsite activities at client sites.

Qualifications

• MSI, MSIX, App-V packaging across enterprise environments.
• WiX Toolset for UI customization and advanced MSI packaging.
• PSF based MSIX migration and fixup frameworks.
• AdminStudio/Flexera for packaging tooling proficiency.
• Intune and SCCM deployment engineering with automation.
• PowerShell for automation and packaging pipelines.
• Azure DevOps for CI/CD in packaging.
• Application compatibility analysis (ACT, PSF, shim).

Responsibilities

• Lead large enterprise packaging programmes from scope to delivery timelines.
• Architect packaging platforms with templates, tooling, and quality gates.
• Govern the packaging factory workflow for client environments.
• Evaluate and select tooling (AdminStudio, MSIX, App-V) based on needs.
• Oversee MSIX migration and bulk conversion projects.
• Handle complex packaging scenarios (multi‑instance, kernel drivers, licensing).
• Develop custom MSI packages with WiX and advanced actions.
• Create PSF MSIX fixup frameworks for compatibility at scale.
• Build App‑V connection group strategies for portfolios.
• Develop automation pipelines using PowerShell for packaging workflows.
• Design CI/CD packaging pipelines using Azure DevOps.
• Automate Intune bulk app uploads via Graph API and report deployment status.
• SCCM automation for bulk import and deployment creation.
• Integrate packaging with ServiceNow for requests and SLA tracking.
• Maintain automated regression tests with Pester or equivalent.

Skills

MSI/MSIX/App-V

WiX Toolset

PSF

AdminStudio

Flexera

Intune

SCCM

PowerShell

Azure DevOps

Application compatibility

Tools

Graph API

PSF fixup framework

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Configuration Senior Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

ROLE OVERVIEW

We are seeking a Senior Application Packaging Engineer to join NTT DATA's India EPM practice. This senior role combines deep technical packaging expertise with delivery leadership — driving complex packaging programmes, defining tooling and automation standards, mentoring junior packagers, and serving as the SME for enterprise application packaging across NTT DATA's global client accounts. The Senior Packaging Engineer is a key technical anchor for the India packaging team, supporting SCCM/Intune-based packaging operations for clients across the US, EMEA, and APAC.

KEY RESPONSIBILITIES

Packaging Platform Leadership

• Lead enterprise application packaging programmes — defining scope, methodology, tooling selection, and delivery timelines for large-scale projects (500+ application packages).
• Architect the packaging platform including tool configuration, template standards, repository structure, and quality gate processes.
• Define and govern the packaging factory model — intake, assessment, packaging, testing, and deployment pipeline for managed client environments.
• Evaluate and recommend packaging tooling — AdminStudio, Advanced Installer, MSIX Packaging Tool, App-V, PSF — based on client environment and application portfolio.
• Lead MSIX migration programmes — assessing MSI/EXE portfolios for MSIX suitability, defining conversion strategy, and overseeing bulk conversion.

Advanced Technical Packaging

• Handle the most complex packaging scenarios including multi-instance applications, COM/COM+ server registration, kernel-mode driver packaging, and enterprise licensing systems.
• Develop custom MSI packages from scratch using WiX Toolset with advanced features — UI customisation, custom actions, rollback sequences, and merge modules.
• Design and implement PSF-based MSIX fixup frameworks for complex compatibility remediation at scale.
• Build App-V connection group strategies for interdependent virtual application portfolios.
• Develop packaging automation frameworks — PowerShell-based batch repackaging, automated assessment, and quality validation pipelines.

DevOps & Automation Integration

• Design and implement CI/CD packaging pipelines using Azure DevOps — automated package build, test, and deployment workflows.
• Develop Graph API-based automation for Intune bulk app uploads, policy assignment, and deployment reporting.
• Build SCCM PowerShell automation for bulk application import, deployment creation, and compliance reporting.
• Integrate packaging workflows with ITSM platforms (ServiceNow) for automated request intake, status updates, and SLA tracking.
• Develop and maintain automated regression test suites for packaged applications using Pester or similar testing frameworks.

Mentorship & Governance

• Serve as technical lead and L3 escalation point for complex packaging incidents and compatibility issues.
• Mentor Grade 6–8 packaging engineers — conducting technical reviews, coaching sessions, and hands‑on knowledge transfer.
• Define packaging quality standards, SLA frameworks, and peer review processes for the India packaging team.
• Participate in client governance reviews, delivery calls, and packaging programme steering meetings.
• Contribute to SOW development, effort estimation, and technical proposal input for packaging engagements.

Client Engagement

• Engage with client application owners, security teams, and IT architects to define packaging standards and deployment strategies.
• Present packaging programme status, quality metrics, and risk items to client delivery management.
• Advise clients on MSIX adoption strategy, application portfolio rationalisation, and Modern Deployment readiness.
• Identify opportunities to expand packaging services and contribute to NTT DATA EPM practice development.

REQUIRED SKILLS

• Enterprise application packaging — MSI, MSIX, App-V, .intunewin — expert level across all formats
• WiX Toolset — advanced custom MSI authoring, custom actions, UI customisation, merge modules
• MSIX + PSF — large‑scale portfolio migration, PSF fixup framework development, compatibility analysis
• AdminStudio / Flexera — advanced usage including repackager, editor, AAC, and tuner modules
• Intune + SCCM deployment engineering — Graph API automation, advanced application models, CI/CD integration
• PowerShell — advanced automation, packaging factory pipelines, Graph API, SCCM SDK
• Azure DevOps — CI/CD pipeline design for automated packaging build, test, and deployment
• Application compatibility — deep expertise in ACT, PSF, shims, Windows 10/11 compatibility analysis

PREFERRED QUALIFICATIONS

• Microsoft Certified: Endpoint Administrator (MD-102) — required or equivalent
• Flexera AdminStudio certification or equivalent packaging tool qualification
• Experience with Liquidware ProfileUnity, FSLogix, or user environment management in packaging context
• Prior India-based senior packaging lead experience for global enterprise accounts (500+ app portfolio)

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos). If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights). For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp).