Computer & Information Systems Managers

Micro1; India; Remote; INR 1,000,000 - 1,800,000; Full time

Job summary

Cashback24x7 is seeking a Contractor to lead technology management initiatives, coordinate with external vendors, and report progress to diverse stakeholders. The role emphasizes hands-on vendor oversight, multi-quarter planning, and clear communication across teams to ensure on-schedule results.

The successful candidate will leverage deep PL/PM experience, maintain strong governance, and drive quality across all project phases while contributing insights to AI model development and optimization.

Qualifications

• 6+ years leading multi-quarter technology initiatives with full cycle ownership, including planning, vendor coordination, and results delivery.
• Demonstrated expertise in team management, cross-functional leadership, and conflict resolution within complex projects.
• Proven track record of successful vendor management and negotiation, particularly with external technology providers.
• Strong familiarity with establishing, monitoring, and enforcing SLAs and reporting on vendor performance.
• Exceptional written and verbal communication skills, with the ability to distill complex progress updates for technical and non-technical stakeholders.
• Experience producing clear, actionable project documentation and executive-level reports.

Responsibilities

• Develop comprehensive project plans for focused technology initiatives, outlining timelines, deliverables, and resource allocation.
• Coordinate and oversee activities with external vendors, ensuring vendor deliverables meet established service-level agreements (SLAs).
• Guide and support project participants, fostering effective collaboration and resolving conflicts to keep the initiative on track.
• Monitor project progress, proactively identifying risks and facilitating timely decision-making.
• Deliver concise, actionable reports on status, risks, and outcomes to key stakeholders, both in written and verbal formats.
• Uphold quality standards across all phases of the project, ensuring objectives are met within scope and constraints.
• Contribute real-world insights and feedback to support the continuous improvement of AI models trained on technology management scenarios.

Skills

Project leadership

Vendor management

Cross-functional leadership

Conflict resolution

Executive reporting

Communication

Job description

Job Description

Role Title: Computer & Information Systems ManagersRole Type: ContractorLocation: Remotemicro1 is selecting Computer & Information Systems Managers to contribute expertise to a customer initiative focused on technology management and project leadership. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity centers on planning and executing a limited-scope technology initiative, coordinating with an external vendor, and communicating project status to diverse stakeholders. The engagement requires strong team coordination, hands-on vendor oversight, and clear reporting over multi-quarter timeframes.

Scope of Work

• Develop comprehensive project plans for focused technology initiatives, outlining timelines, deliverables, and resource allocation.
• Coordinate and oversee activities with external vendors, ensuring vendor deliverables meet established service-level agreements (SLAs).
• Guide and support project participants, fostering effective collaboration and resolving conflicts to keep the initiative on track.
• Monitor project progress, proactively identifying risks and facilitating timely decision-making.
• Deliver concise, actionable reports on status, risks, and outcomes to key stakeholders, both in written and verbal formats.
• Uphold quality standards across all phases of the project, ensuring objectives are met within scope and constraints.
• Contribute real-world insights and feedback to support the continuous improvement of AI models trained on technology management scenarios.

Preferred Qualifications

• 6+ years leading multi-quarter technology initiatives with full cycle ownership, including planning, vendor coordination, and results delivery.
• Demonstrated expertise in team management, cross-functional leadership, and conflict resolution within complex projects.
• Proven track record of successful vendor management and negotiation, particularly with external technology providers.
• Strong familiarity with establishing, monitoring, and enforcing SLAs and reporting on vendor performance.
• Exceptional written and verbal communication skills, with the ability to distill complex progress updates for technical and non-technical stakeholders.
• Experience producing clear, actionable project documentation and executive-level reports.
• Background in contributing to or leading projects where insights informed process improvements or technology adoption decisions.