Commercial Banking - Commercial Associate : Assistant Vice President

Citigroup Inc.; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Citigroup Inc. in India seeks an Associate to jointly support international Mid-Market clients with Senior Relationship Managers.

In this role, you will deepen client relationships, onboard new clients and provide day-to-day banking and operational support across Citi's global network. You will engage with Commercial Banking teams, assist with deal structuring, credit write-ups and CRM management, while ensuring compliance and strong client service.Remuneration reflects 5–8 years of relevant

Qualifications

• 5-8 years of banking or related experience.
• Experience in Commercial/Corporate banking is desirable.
• Experience in client relationship or client-facing roles.
• Proven sales, presentation and communication skills.
• Strong analytical and credit skills.
• Self-motivated with high initiative.
• Knowledge of general banking processes and solutions.
• Ability to build and develop strong client relationships.
• Strong collaboration with Senior Relationship Managers and partners.

Responsibilities

• Build relationships with Citi network and become a key contact for client requests.
• Support Senior Relationship Manager in management of the client portfolio.
• Provide day-to-day banking and operational support to mid-market clients.
• Collaborate with product teams to deliver Citi solutions.
• Ensure adherence to KYC standards during onboarding and ongoing compliance.
• Assist in pitch materials and client acquisition.

Skills

Client relationships

Sales

Communication skills

Analytical skills

Credit skills

CRM

Microsoft Office

Team collaboration

Problem solving

Self-motivation

Education

Bachelor's degree

Tools

CRM applications

Microsoft Office

Job description

Citi Commercial Bank offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market companies, with an international footprint. We are focused on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital, Technology & Communications, Consumer and Healthcare.

The primary responsibility of the Associate will be, in cooperation with the Senior Relationship Managers, servicing the banking & financing needs of international Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients.

Responsibilities:

• Build relationships with Citi network and operational teams, becoming one of the key contacts for clients’ requests, internal requests/escalation and resolution.
• Support Senior Relationship manager in management of assigned portfolio of clients.
• Work closely with Senior Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients.

• In cooperation with Senior Relationship Manager calls on clients and maximise ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions.
• Monitor and support products’ implementation processes, clients on-boarding process and manage sales CRM platform.
• Liaise with Relationship Associate to ensure adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met.
• Develops and maintains strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical, CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Collaborate and work closely with various product teams (cash sales, trade finance, markets, corporate finance), Underwriting / Risk teams.
• Work with Senior Relationship Managers to analyse client relationships, risks & opportunities, assists with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review & preparation. Administrate the credit relationship of clients, ensuring the proper application of policies and institutional processes.
• Understand key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products.
• Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials, assists with new clients’ acquisition.
• Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver 'best in class' relationship management to new and existing clients.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience
• Previous banking experience
• Working within Commercial/Corporate banking is desirable.
• Experience in a Client Relationship role or client facing role.
• Sales, presentation and communication skills. Focus on first class service quality.
• Analytical and credit skills
• High level of self-motivation
• Knowledge of general banking processes, general understanding of commercial banking solutions
• Ability to build & develop strong client relationships.
• Effective collaboration skills with Senior Relationship Managers and Commercial Banking partners
• Analytical and problem-solving skills.
• Proficiency with Microsoft and CRM applications

Education:

• Bachelor's/University degree or equivalent experience

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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