Cloud Operations Specialist

Teradata; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Teradata in Pune, India seeks a skilled Linux system administrator to join our 24x7 operations team. You will maintain on-premise and cloud infrastructure, perform OS upgrades, implement security controls, and configure monitoring dashboards. Collaborate with global colleagues to ensure high availability, perform backups, and drive improvement initiatives.

Strong English communication is required. This on-site role in Pune includes occasional travel and adherence to ITIL-aligned incident

Qualifications

• Linux system administration experience.
• Experience with RedHat and SLES.
• Knowledge of ITIL incident, change and problem management.
• On-call willingness and travel readiness.
• Strong English communication skills.

Responsibilities

• Provide day-to-day Linux server administration and maintenance.
• Handle OS upgrades and security controls.
• Set up health checks, alerts, and monitoring dashboards.
• Delivery of private cloud network administration and related tasks.
• 24x7 environment with shift roaster duties and on-call coverage.

Skills

Linux system administration

ITIL best practice

On-call support

English communication

Team mentoring

Tools

VMware

KVM

SSSD/LDAP

Shell/Perl/Python

Cloud platforms (AWS/Azure/Google Cloud)

Job description

Our Company

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

Our Company

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

Job Summary

• First and second line support for all compute, storage, and networking infrastructure issues for On-prem. and public cloud hosted SLES Linux servers.
• Drive OS and Application patching and upgrades as per the plan.
• Set-up Alerts, reports, and dashboards for monitoring system health.
• Delivery responsibilities in the areas of private cloud network administration, security administration, instantiation, provisioning, optimizing the environment, third party software support.

Key Responsibilities

• Perform day to day support on the servers like administration, housekeeping, maintenance, upgrade of OS, performing Security related controls and checks.
• Work on server related issues of major/minor/simple/complex in nature
• Perform patching and upgrades as per the plan
• Configuring Health checks and taking appropriate actions based on the alerts and checks
• Backups, snapshot activity in preparation to changes being implemented
• Automate the routine activities
• Linux servers Performance and capacity management
• Using the Change & Problem Management Tools to perform any planned/unplanned maintenance
• Handling of the Day to Day House Keeping tasks by using tools & scripts
• Preparation of RCA for all major/minor incidents
• Identify improvement opportunities in existing processes and recommend actions
• Build and deliver periodic SLA and other Reports to management
• 24 x 7 Environment in shift roaster based duties
• Attend calls on calls basis whenever assigned
• Coordination with Server managers/other teams and other stakeholders

Technical Skills

• Experience in Linux system administration
• VMware experience is of added value
• Experience in handling Linux Systems Administration tasks on RedHat and SLES Linux.
• Performance Monitoring and experienced in monitoring tools administration
• Hands on experience on Virtualization Technologies such as KVM, VMWARE.
• Hand on with implementing SSSD, LDAP, and other Identity and Authentication tools.
• Experience with one or more of Shell/Perl/python scripting and other programming languages.
• AWS/Azure/Google Cloud Administration experience will be plus.
• Performance monitoring and reporting for the compute, storage and network resources
• Good understanding for Networking and Storage concepts

Skills & Attributes

• Ensuring that the processes are adhered to
• Ensure maximum uptime according to the SLA
• Executing tickets / requests
• Monitoring and mentoring junior team members
• Identifying and suggesting implementation of new technologies/products for enhancement
• Helping team members in case of Issues/Technical Problems
• Knowledge of ITIL best practice on incident management, change management and problem management

Desirable Certifications

• ITIL, RHEL or MCSE or other relevant certifications are desirable

Must Have

• Must be willing to provide 24x7 on-call support on a rotational basis with the team.
• Must be willing to travel – both short-term and long-term
• Excellent oral and written communication skills in the English language

Why We Think You’ll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.