Cloud Engineer

To The New; Dadri; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

To The New Noida is hiring a Cloud Engineer – Managed Services to monitor and troubleshoot multi-cloud and on-prem infrastructure, ensuring uptime and performance across AWS, Azure, Google Cloud, and on-prem environments. You will engage with DevOps and development teams to resolve issues promptly, implement best practices, and contribute to a resilient operations model.

This role emphasizes automation, scripting in Python/Bash, configuration management with Ansible/Chef, and building dashboards

Qualifications

• B.E./B.Tech./MCA with 2+ years in cloud infrastructure management.
• Experience in 24x7 support, Linux servers, Nagios, and ticketing tools (JIRA, Freshdesk, ServiceNow).
• Familiarity with Linux scripting languages.
• Hands-on AWS administration.
• Strong written and verbal communication.

Responsibilities

• Monitor and troubleshoot cloud infrastructure across environments (cloud and on-prem).
• Collaborate with DevOps or development teams to resolve issues promptly.
• Respond to incidents within SLAs and escalate when required.
• Develop automation and health-check tools and runbooks.
• Build dashboards to visualize infrastructure health (Grafana, Kibana).
• Engage with clients during cadence calls and drive continuous improvement.
• Create runbooks and KB articles for support teams.
• Support high availability, performance, backups, and restoration.

Skills

Cloud infrastructure management

24x7 support experience

Linux scripting

AWS administration

Communication skills

Education

B.E./B.Tech./MCA

Tools

Nagios

JIRA

Freshdesk

ServiceNow

Job description

Cloud Engineer – Managed Services

Noida 2-4 years Full time

Responsibilities

• Monitor and troubleshoot infrastructure components hosted in various cloud environments such as AWS, Microsoft Azure, Google Cloud, and on-premise data centers
• Work closely with the DevOps team or the development team in identifying and rectifying issues promptly in various environments
• Respond to reported issues within the agreed SLAs and elevate to appropriate stakeholders based on the incident management process
• Detect and analyze alarms to provide basic to moderate fault isolation and remote troubleshooting, escalating if necessary
• Build and maintain tools and frameworks that support automation, health-check of applications, and patching activities
• Automate daily tasks using configuration management toolslike Ansible, Chef, etc, or scripting using Python, Perl, Bash, etc
• Support and troubleshoot high availability, performance, monitoring, backup, and restoration of different environments
• Design & build a dashboard to provide visibility into the health of infrastructure using tools like Grafana, Kibana, etc
• Closely work with client stakeholders to resolve issues and participate in regular cadence calls for business improvement
• Establish a good working relationship with customers and other professionals
• Evaluate tools, technologies, and processes to improve the efficiency and scalability of continuous integration environments

Requirements

• B.E/B.Tech/MCAwith 2+ of experienceinmanaging cloud infrastructure
• Experience working in 24x7 Support Environments on help desk tickets, Linux servers in virtualized environments, and monitoring tools like Nagios, working on ticketing tools like JIRA, Freshdesk, and ServiceNow (Preferred), creating runbooks and KB articles for help desk support.
• Familiarity with the fundamentals of Linux scripting languages
• Experience in AWS Administration
• Effective written and verbal communication skills

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