Clinical Project Coordinator II

IPL Labcorp Laboratories India Private Limited; Bengaluru; On-site; INR 550,000 - 750,000; Full time

Job summary

Labcorp seeks a Coordinator Support II to join the Bengaluru, Karnataka team. The role handles daily tasks per SOPs, maintains documentation, and supports high-quality outcomes while addressing customer concerns.

Minimum qualification is a Bachelor’s degree in life sciences; preferred candidates have 2 years in quality review or medical sciences. Labcorp champions equality and inclusion in the workplace.

Qualifications

• Bachelor’s degree in life science required.
• 2 years’ experience in quality review or medical sciences preferred.
• Strong planning, organizational and problem-solving skills.
• Customer-focused with good communication.

Responsibilities

• Follow SOPs and Work Instructions to ensure quality and productivity.
• Maintain project and technical documentation in an appropriate manner.
• Monitor and resolve customer complaints and issues; contribute to continuous improvement.
• Escalate issues timely and collaborate with team for complex tasks.

Education

Bachelor’s degree in life science

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is seeking a Coordinator Support II role to join our team at Yeshwantpur in Bengaluru, Karnataka.

Work Schedule 40hrs a week (Monday to Friday) in a rotational shift

Job Responsibilities Follow applicable departmental Standard Operating Procedures and Work Instructions. Complete required training according to required timelines. Complete day-to-day tasks ensuring quality and productivity. Maintain project and technical documentation in an appropriate manner. Perform checks to ensure quality of work completed. Ensure timely escalation as needed. Other duties as assigned by management. Monitor and ensure resolution of all customer complaints, issues, and concerns. Support a culture of continuous improvement and quality. Act as a contributing core team member by participating in process improvement initiatives and liaising with team members Responsible for pursuing an understanding of services related to the different clusters and client-specific requests. Manage and solve changes, issues, and concerns of varied complexity, working with little to no guidance, but requires some guidance for complex work.

Minimum Qualifications Bachelor’s degree in life science Preferred Qualifications 2 years’ experience in a quality review environment, medical technology, or medical sciences experience.

Additional Job Standards Focus on customer: Understands and Considers: Consistently and continuously responds and shows understanding of the clients' "world" and their immediate needs and expectations Pursue Scientific and Process Excellence: Understands and Considers: Seeks advice to improve the quality of work and products, while following established SOPs. Strong planning, organizational, and problem-solving skills Demonstrates a high degree of initiative and the ability to work collaboratively.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.