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The position focuses on clinical and drug-benefit work within a healthcare BPO/KPO setup. You will support client projects with benefit and formulary guidance, review clinical content for accuracy, and prepare focused summaries and reference material as assigned.
You will follow each client's processes, meet quality targets, and maintain clean, well-documented work, while communicating clearly in English and coordinating to align with US business hours where required.
Key Responsibilities
Required Qualifications