Clinical Data Management Manager

IQVIA; Bengaluru; On-site; INR 4,800,000 - 7,600,000; Full time

Job summary

IQVIA is seeking a Senior Manager, Clinical Data Management to lead a team of data management professionals and deliver databases and DM deliverables to meet customer requirements.

You will mentor staff, coordinate with project leads on staffing and budgets, and support audits while driving global engagement and process improvements across programs.

Qualifications

• 14+ years of relevant work experience including 3+ people management or line management experience.
• Advanced knowledge of Data Management processes and systems.
• Solid understanding of the clinical drug development process and related DM deliverables.
• Proven staff management, leadership, and coaching abilities.
• Strong organizational, analytical, and time-management skills.

Responsibilities

• Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definitions and programming, DMP and related outputs for customers.
• Hold bi-monthly meetings with direct reports to discuss project status, timelines, budgets, risks, and training needs.
• Develop and implement plans to measure and improve employee engagement globally.
• Collaborate with project leads to address staffing, technical needs, and workload balance to ensure global consistency.
• Convey leadership messages to teams and escalate issues as needed to leadership.
• Attend Bid Defenses and KOMs; support RFI, RFP, and budgets as required.
• Participate in internal and external audits and inspections and ensure staff readiness.

Skills

Data Management

Leadership

Communication

Mentoring

Project Coordination

Job description

Manager, Clinical Data Management Job Overview

Manage and support team of Data Management professionals to efficiently produce databases that meet customer requirements.

Essential Functions

• Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definition and programming, Data Management Plan and database deliverables to internal and external customers. Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency. Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work. Identify and address professional development/training needs of staff. Mentor staff members to develop Data Management process, system, and drug development expertise. Provide operational input into proposals and scope of work. Participate in proposal defenses.
• Hold at least bi-monthly meetings with direct reports to discuss, at a minimum: project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the team's utilization rates; the direct report's training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives.
• Develop and implement plans for measuring and improving employee engagement, ensuring global consistency.
• Collaborate with project leads to address work scheduling for current and projected projects, staffing needs, technological needs, and projected peak workloads, ensuring global consistency, where possible. Develop and manage associated action plans to hold members accountable.
• Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership.
• Might be needed to serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover.
• Attend and participate in Bid Defenses, Kick off Meetings (KOM), as applicable. Support Request for Information (RFI), Request for Pricing (RFP), and budgets, as requested.
• Participate / Support internal and external audits and inspections, as required. Also ensure required staff is assigned, trained and prepared to support.

Qualifications

• 14+ years of relevant work experience including 3+ people management or line management experience.
• Advanced knowledge of Data Management processes and systems.
• Solid understanding of clinical drug development process and production of Data Management deliverables
• Proven Staff management skills, strong leadership, motivational and influencing skills.
• Strong organizational skills, metrics calculations, and time management skills.
• Strong verbal/written communication skills.
• Ability to work on multiple projects and manage competing priorities effectively
• Effective mentoring and developed coaching skills.
• Ability to achieve results through proactive communication and facilitation in a matrix service delivery environment with shared accountabilities.
• Sound judgment, decision-making and problem-solving skills.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients
• Ability to follow instructions/guidelines, utilize initiative and work independently.
• Understanding on basic Project Finance (EAC, forecasting, burn-rate monitoring and recognizing & pursuing OOS where appropriate)
• Ability to drive business and financial results – short and long term.
• Ability to proactively evaluate risks and potential issues and seek solutions and discuss appropriately with direct reports, colleagues, and customers.
• Demonstrates good judgement in requesting input from senior staff. When requesting input, ensure clearly laying out the issue and required background details, articulating what support is needed; and what are the recommended actions.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Experience Level Senior Level