Client Support Specialist - Business Consulting Risk - Process

EY; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

EY Gurgaon is seeking a Client Support Specialist in AMI-Business Consulting Risk-CNS to support risk and process controls engagements. The role emphasizes Excel-driven data analysis, documentation management, and coordination across client teams.

Ideal candidates hold a Master of Commerce with data analysis experience and a strong understanding of consulting workflows, contributing to risk mitigation and process improvements.

Qualifications

• Proficient in using Excel for data analysis, reporting, and tracking support activities accurately.
• Strong understanding of consulting workflows to support risk and process control engagements.
• Able to manage and organize client support documentation, trackers, and workflow inputs with precision.
• Skilled in handling operational data and maintaining structured records to support risk and control processes.
• Demonstrates working knowledge of business consulting risk processes and coordination within client support environments.

Responsibilities

• Proficient in using Excel for data analysis, reporting, and tracking support activities accurately.

Skills

Excel

Data Analysis

Education

Master of Commerce

Job description

Job Summary

The opportunity: Client Support Specialist-AMI-Business Consulting Risk-CNS - Risk - Process & Controls - Gurgaon

AMI :

The Advanced Manufacturing, Mobility & Infrastructure (AMI) Industry Market contains the following industries: Aerospace and Defence, Chemicals, Infrastructure, Industrial Products, Automotive, and Transportation that includes Mobility-as-a-Service. We help our clients to address the rapidly changing needs of our business world on not only how goods and services are bought and sold, but also on how they are designed and created. AMI builds and shares resources across sectors facing common challenges and aims to drive more effective cross-sector collaboration while enabling greater resource-pooling and developing more cohesive market responses. AMI also presents an opportunity to connect regional sector communities with a more robust, global priority sector infrastructure.

CNS - Risk - Process & Controls :

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organization's ability to meet its future business strategy and objectives. The 3 key fields of play are :

Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and internal controls

Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses.

Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.

Responsibilities

• Proficient in using Excel for data analysis, reporting, and tracking support activities accurately. Strong understanding of consulting workflows to support risk and process control engagements effectively. Able to manage and organize client support documentation, trackers, and workflow inputs with precision. Skilled in handling operational data and maintaining structured records to support risk and control processes. Demonstrates working knowledge of business consulting risk processes and coordination within client support environments.

Requirements

• Master of Commerce

Experience

• Data Analysis (2+ years)

Skills

• Excel
• Data Analysis

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.