Client Support Specialist - Business Consulting Risk

Ernst & Young LLP ( EY India ); Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

EY India is seeking a Client Support Specialist in Bangalore to assist the Business Consulting Risk teams in TMT and CNS - Risk - Process & Controls. The role emphasizes accurate data handling, documentation, and reliable client service delivery to drive project success.

You will collaborate with cross-functional teams, maintain structured records and trackers, and support risk and control engagements while upholding EY's standards of quality and professional growth.

Qualifications

• Bachelor of Commerce required.
• 2+ years of technical support experience.
• Demonstrated ability to handle data accurately and maintain documentation.

Responsibilities

• Provide technical excellence in client support data management and reporting.
• Proficiently use Microsoft Excel to manage, organize, and analyze client data.
• Support risk and process control engagements through accurate documentation and data handling.
• Assist consulting teams with operational tasks related to client service delivery.
• Maintain structured records, trackers, and reports to support risk consulting workflows.
• Contribute to process and control activities with high attention to data quality.

Skills

Technical Excellence

Education

Bachelor of Commerce

Tools

Microsoft Excel

Job description

Client Support Specialist-Business Consulting Risk-TMT-CNS-Risk-Process & Controls-Bangalore Requisition Id: 1742404

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we’ll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Client Support Specialist-TMT-Business Consulting Risk-CNS - Risk - Process & Controls - Bangalore

TMT : Industry convergence offers TMT (Technology, Media & Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. Content distributors are transforming into content producers, service providers are becoming tech companies, technology companies are the catalyst for dramatic change in every sector, and customers want the latest innovations now. We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them protect their data, brand and reputation. We also enable the pursuit of M&A strategies that systematically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future – building a better working world for all.

CNS - Risk - Process & Controls:

EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organization’s ability to meet its future business strategy and objectives.

The 3 key fields of play are :

• Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls
• Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses.
• Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.

Your key responsibilities

• Technical Excellence
• Proficient in Microsoft Excel for managing, organizing, and analyzing client support data.
• Ability to support risk and process control engagements through accurate documentation and data handling.
• Experience in assisting consulting teams with operational tasks related to client service delivery.
• Skilled in maintaining structured records, trackers, and reports to support risk consulting workflows.
• Capable of contributing to process and control activities with strong attention to data quality and consistency.

Skills and attributes

To qualify for the role you must have Qualification Bachelor of Commerce Experience Technical Support (2+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements.

You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.

We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities. EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

Experience Level Mid Level