Client Data_Team Leader

JPMorgan Chase & Co.; Hyderabad; On-site; INR 600,000 - 1,100,000; Full time

Job summary

JPMorgan Chase & Co. in Hyderabad is seeking a Client Data Analyst in Operations to strengthen data collection, review processes, and ensure accuracy of KYC records while supporting regulatory standards.

You will use digital tools to streamline workflows, manage multiple priorities, and promote accountability and risk awareness, delivering best-in-class service and operational integrity. This role emphasizes data-driven decision making, independent work, and collaboration with bankers and

Qualifications

• Strong analytical mindset with ability to review large data sets.
• Knowledge of KYC/AML policies and risk awareness.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Address escalated service issues with high standards of service.
• Act independently and make data-driven decisions.
• Support client onboarding and fulfill AML/KYC requirements.
• Conduct investigations into AML typologies and report findings.
• Identify process improvements to boost efficiency and manage stakeholders.
• Analyze transaction data and verify information with bankers and clients.

Skills

Analytical thinking

Data analysis

KYC/AML awareness

Communication

Independence

Stakeholder management

Tools

Microsoft Office

Mainframe

PC-based systems

Process automation

Job description

• Business Unit Commercial & Investment Bank
• Locations MAGMA,UNIT-1,PHASE-IV,SY NO.83/1,PLOT NO 2, GR Floor TO 2 Floor and 5 Floor TO 16 Floor,Basement 1,2, Hyderabad, IN-TG, 500081, IN
• Job Schedule Full time
• Job Shift Mid-Day

Job Description

Step into a role where your analytical mindset and digital fluency fuel progress in financial operations. Shape smarter data practices that support regulatory standards and elevate client trust. Lead by example, inspiring a culture of accountability and proactive risk management. Collaborate with forward-thinking professionals who value innovation and continuous growth. Make a lasting impact by driving best-in-class service and operational integrity.

As a Client Data Analyst in Operations, you will review and enhance data collection and verification processes to ensure KYC records are accurate and complete. Your organizational skills will help you manage multiple priorities efficiently. You’ll use digital tools to streamline workflows and improve the client experience. In this role, you’ll promote thought leadership and encourage a culture of accountability and risk awareness. Your contributions will help drive best-in-class service across the team.

Job responsibilities

• Address escalated service issues effectively, maintaining high standards of customer service.
• Act independently and make strategic decisions based on data, insight, and experience.
• Support client onboarding and fulfill AML and KYC requirements, ensuring compliance and risk assessment.
• Conduct thorough investigations to establish AML typologies and produce accurate reports of findings.
• Identify opportunities to refine processes, increase operational efficiencies, and manage stakeholder relationships.
• Analyze transaction data to identify patterns and verify legitimacy, interacting with bankers and customers to obtain necessary information.

Required qualifications, capabilities, and skills

• Exceptional research and analytical skills for analyzing large amounts of unstructured data.
• Client-focused with strong customer service skills and ability to multi-task in a high-volume work schedule.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and strong digital literacy.
• Ability to act independently, make strategic decisions, and manage stakeholder relationships effectively.
• Strong problem-solving and communication skills to resolve internal and external customer concerns.

Preferred qualifications, capabilities, and skills

• In-depth knowledge of KYC/AML policies and experience in risk, audit, or process improvement.
• Ability to motivate and collaborate with teams using empathy and emotional intelligence.
• Experience with mainframe and PC-based systems, and digital process automation.
• Project management and process improvement experience.
• Resilience and adaptability in fast-paced, high-pressure environments.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.