Client Data Analyst | JPMorgan Chase | Bangalore

Vskills; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Vskills in Bengaluru is seeking a Client Data Analyst to address escalated service issues, analyze data, and support onboarding while ensuring AML and KYC compliance.

You will act independently to make strategic decisions from data insights, investigate AML typologies, and produce reports; you will also refine processes and manage relationships with bankers and clients.

Strong Excel skills and MS Office proficiency are required, along with the ability to multi-task in a high-volume environment.

Qualifications

• Exceptional research and analytical skills for analyzing large amounts of unstructured data.
• Client-focused with strong customer service skills and ability to multi-task in a high-volume work schedule.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and strong digital literacy.
• Ability to act independently, make strategic decisions, and manage stakeholder relationships effectively.
• Strong problem-solving and communication skills to resolve internal and external customer concerns.

Responsibilities

• Address escalated service issues effectively, maintaining high standards of customer service.
• Act independently and make strategic decisions based on data, insight, and experience.
• Support client onboarding and fulfill AML and KYC requirements, ensuring compliance and risk assessment.
• Conduct thorough investigations to establish AML typologies and produce accurate reports of findings.
• Identify opportunities to refine processes, increase operational efficiencies, and manage stakeholder relationships.
• Analyze transaction data to identify patterns and verify legitimacy, interacting with bankers and customers to obtain necessary information.

Skills

Analytical skills

Customer service

Microsoft Office

Independent decision making

Communication skills

Tools

Mainframe

PC-based systems

Digital process automation

Job description

Job Role: Client Data Analyst

• Location: Bangalore

Job Responsibilities

• Address escalated service issues effectively, maintaining high standards of customer service.
• Act independently and make strategic decisions based on data, insight, and experience.
• Support client onboarding and fulfill AML and KYC requirements, ensuring compliance and risk assessment.
• Conduct thorough investigations to establish AML typologies and produce accurate reports of findings.
• Identify opportunities to refine processes, increase operational efficiencies, and manage stakeholder relationships.
• Analyze transaction data to identify patterns and verify legitimacy, interacting with bankers and customers to obtain necessary information.

Required Qualifications, Capabilities, And Skills

• Exceptional research and analytical skills for analyzing large amounts of unstructured data.
• Client-focused with strong customer service skills and ability to multi-task in a high-volume work schedule.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and strong digital literacy.
• Ability to act independently, make strategic decisions, and manage stakeholder relationships effectively.
• Strong problem-solving and communication skills to resolve internal and external customer concerns.

Preferred Qualifications, Capabilities, And Skills

• In-depth knowledge of KYC/AML policies & experience in risk, audit, or process improvement.
• Ability to motivate and collaborate with teams using empathy and emotional intelligence.
• Experience with mainframe and PC-based systems, and digital process automation.
• Project management and process improvement experience.
• Resilience and adaptability in fast-paced, high-pressure environments.