Client Advisor

Peoplelogic Business Solutions; Bengaluru; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading business solutions firm in Bengaluru is seeking a Sales Executive to engage with potential customers, manage sales transactions, and adhere to store operating procedures. The ideal candidate will build product awareness, assist customers in purchasing decisions, and ensure an attractive display of products. This role focuses on achieving sales targets and maintaining stock accuracy, contributing to customer satisfaction and store success.

Responsibilities

• Engage with potential customers regularly to maintain relationships and generate sales opportunities.
• Build awareness about new product details and offerings.
• Understand customer requirements through engagement and facilitate buying decisions.
• Prepare estimates for selected products and complete transactions.
• Achieve category-wise sales targets for the allocated section.
• Assist with sales returns or repair work.
• Adhere to standard operating procedures in the store.
• Manage stock counting and reporting for the allocated section.
• Ensure attractive product displays at appropriate counters.
• Transfer stock to the locker at day's end.
• Maintain product safety and communicate any theft risks to superiors.

Job description

Role & Responsibilities

Sales: Product Sales

• Engage with potential customers on frequent basis to maintain relationship and generate opportunities for sale.
• Build awareness on the new product details and offerings to the customers.
• Receive and engage with the customer to understand the customers requirement.
• Introduce the various product offering to the customers and facilitate customer buying decision.
• Prepare the estimate of the products selected and completing the sales transaction.
• Achieve category wise sales target for the allocated section.
• Assist the customer in a sales return or repair work.

• Store operating policy
• Increase in customer satisfaction score
• Increase in revenue

Sales: Retail Operations: Store Management

• Adhere to the standard operating procedures in the store.
• Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated; report the sold stock and ensure the stock replenishment.
• Ensure proper and attractive display of the products at the appropriate counter.
• Transfer the stock to the locker at the close of the day.
• Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft.