Clerical Officer/Receptionist

NHS Ayrshire & Arran; Kolkata District; On-site; INR 3,018,000 - 4,024,000; Full time

Benefits offered by this job

Annual leave 35 days

NHS pension scheme

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts and more

Job summary

NHS Lanarkshire is seeking an Administrative and Clerical professional to provide comprehensive support to clinical and non-clinical staff, ensuring the smooth running of the service. You will handle general reception duties, switchboard, mail distribution, and day-to-day departmental administration, contributing to efficient patient-facing and back-office operations.

Candidates should be educated to standard grade level or have prior experience, with strong interpersonal, communication, and

Qualifications

• Interpersonal skills with a focus on customer care.
• Clear, confident communication abilities.
• Good organisational and planning capabilities.

Responsibilities

• General reception duties.
• Switchboard management.
• Sort and distribute incoming and outgoing mail.
• Day-to-day maintenance of departmental requirements.

Skills

Interpersonal skills

Communication skills

Organisation skills

Customer care

Education

Standard grade level or equivalent experience

Job description

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

Provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.

In This Key Role, You Will

• General reception duties.
• Switchboard.
• Sort and distribute incoming and outgoing mail.
• Day to day maintenance of departmental requirements to ensure the smooth running of the department.

What You'll Bring

• Educated to standard grade level or experience in a similar role
• Well developed interpersonal skills in customer care.
• Excellent communication skills.
• Good organisational and planning skills.

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.