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Lead Talent Acquisition @ Jigya Software Services | Career Match-Maker | Helping Companies Find Top Talent
Title: Consultant
No of positions: 4
Role: Permanent
Experience: 2 to 5 Years (Relevant)
This is a client facing role with the key responsibility of undertaking digital transformation of construction operations for our clients through successful delivery and implementation of customer product to the client.
Responsibilities:
- Support in engaging and managing the client for construction operations transformation.
- Coordinate & understand client projects, processes, plans etc.
- Set up and implement across client projects as per client requirements.
- Conduct product training and handhold the customer on using the product.
- Interact and liaison with client users and teams on various procedures such as resolution of queries / issue / escalation etc.
- Proactively support client management by undertaking & presenting project related analysis-based insights from data in the company to help clients expedite construction.
- Prepare case studies to quantify and present the impact of company delivered to client projects.
- Undertake client feedback on product improvements and provide it to the company product team for consideration.
- Ensure the highest quality of software delivery to clients.
- Ensure completion of project delivery milestones as per schedule.
- Provide product demos whenever required and help the sales team in securing deals.
Experience and Qualification:
- Bachelor’s degree in civil engineering from a reputed college (preferably Tier 1 college).
- MBA / PGDM in construction management from IIM institute (preferably Tier 1 college).
- 2 to 5 years of work experience (relevant)
- Experience of working on construction project sites, preferably roads or metro or buildings.
- Experience of preparing high quality presentations to clients / customers.
- Experience in using MS Excel or similar tools for analysis, modeling, dashboards etc.
- Experience of working with project management software.
Skill Requirements:
- Ability to multitask effectively and work independently as well as part of a team.
- Strong analytical and problem-solving skills to identify and solve client issues.
- Excellent organizational and time management skills.
- Strong relationship building skills with exceptional communication & client service skills.
- Highly detail oriented with a knack for analysis-based insights identification.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Construction and IT Services and IT Consulting