Chief Operating Officer (COO)

Chawla Jewellers; Delhi; On-site; INR 15,00,000 - 20,00,000; Full time

Job summary

A prominent jewellery brand in Delhi is seeking a Chief Operating Officer to oversee daily operations, optimize processes, and ensure effective operation across departments. The ideal candidate will have a Bachelor's or Master’s degree in Business Administration and 5-10 years of leadership experience in retail or jewellery sectors. This full-time position offers a dynamic work environment with opportunities for growth and significant managerial responsibility.

Benefits

Opportunity for professional growth

Dynamic work environment

Exposure to strategic decision-making

Qualifications

• 5–10 years of experience in operational leadership, preferably in retail or jewellery sector.
• Strong analytical, problem-solving, and process optimization skills.
• Excellent leadership, communication, and team management abilities.

Responsibilities

• Oversee daily operations across all functions including sales, production, supply chain, and administration.
• Design, implement, and improve operational processes to enhance efficiency and reduce costs.
• Translate high-level strategic plans into actionable operational goals.

Skills

Operational leadership

Process optimization

Analytical skills

Team management

Financial oversight

Education

Bachelor's or Master’s in Business Administration

Job description

Job Summary

The Chief Operating Officer (COO) will act as the operational backbone of Right Gold, translating strategic goals into efficient and actionable systems. The role requires a dynamic leader capable of optimising processes, managing daily operations across departments, and ensuring the company runs smoothly while achieving business targets.

Key Responsibilities

• Operational Leadership:
• Oversee daily operations across all functions including sales, production, supply chain, and administration.
• Ensure smooth execution of company policies, processes, and standards.
• Process Optimization & Systems Design:
• Design, implement, and improve operational processes to enhance efficiency and reduce costs.
• Develop SOPs for each department ensuring consistency and accountability.
• Strategic Execution:
• Translate high-level strategic plans into actionable operational goals.
• Monitor KPIs, track progress, and implement corrective measures as needed.
• Team Management & Development:
• Lead, mentor, and motivate departmental heads and operational teams.
• Foster a culture of accountability, innovation, and continuous improvement.
• Vendor & Inventory Management:
• Oversee supply chain, inventory management, and vendor relations.
• Ensure timely procurement and smooth production planning.
• Financial & Performance Oversight:
• Collaborate with finance team to manage budgets, cost control, and operational expenditure.
• Analyze operational performance metrics to identify improvement areas.

Qualifications & Skills

• Bachelor's or Master’s degree in Business Administration, Operations, or related field.
• 5–10 years of experience in operational leadership, preferably in retail or jewellery sector.
• Strong analytical, problem-solving, and process optimization skills.
• Excellent leadership, communication, and team management abilities.
• Ability to work under pressure and drive results in a fast-paced environment.

What We Offer

• Opportunity to play a pivotal role in a growing jewellery brand.
• Dynamic work environment with scope for professional growth.
• Exposure to end-to-end operations and strategic decision-making.

Job Type: Full‑time

Pay: ₹50,000.00 - ₹400,000.00 per month

Work Location: In person