Chief Manager

Tata AIG General Insurance Company; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Tata AIG General Insurance Company in Hyderabad seeks a seasoned claims leader with 9–18 years in health claims and insurance operations to manage a team delivering timely processing, high-quality outcomes and proactive client service.

You will drive risk mitigation, oversee underwriting-informed processes, and mentor staff to improve productivity and service standards across employee benefits and health claims.

Qualifications

• 9–18 years of experience in insurance with claims and risk concepts.
• Understanding of policy issuance, underwriting and customer service principles.
• Proven track record in leading teams to high productivity and quality.

Responsibilities

• Manage a team responsible for handling health claims with timely processing and resolution.
• Develop and implement risk management strategies to minimize losses.
• Provide exceptional client servicing by resolving queries related to employee benefits and insurance operations.
• Oversee department performance and drive continuous improvements.

Skills

Claims management

Health insurance

Risk management

Employee benefits

Team leadership

Job description

Roles and Responsibilities

• Manage a team responsible for handling health claims, ensuring timely processing and resolution.
• Develop and implement effective risk management strategies to minimize potential losses.
• Provide exceptional client servicing by resolving queries and concerns related to employee benefits and insurance operations.
• Oversee the overall performance of the department, identifying areas for improvement and implementing changes as needed.

Job Requirements

• 9-18 years of experience in insurance industry with expertise in claims management, GMC (General Medical Council), health claims, risk management, and employee benefits.
• Strong understanding of insurance operations, including policy issuance, underwriting, and customer service principles.
• Proven track record in managing teams effectively to achieve high levels of productivity and quality results.